Desktop sharing in Empathy in 11.04 disabled when chatting with Empathy in 10.04

Bug #775682 reported by otakuj462 on 2011-05-02
This bug affects 4 people
Affects Status Importance Assigned to Milestone
empathy (Ubuntu)

Bug Description

Binary package hint: empathy

A friend of mine has been using Ubuntu 10.04. Because he has some newer hardware, I recommended that he upgrade from 10.04 to 11.04, which fixes some issues. I'm still using Ubuntu 10.04, and we typically use the screen sharing feature in Empathy to allow me to remotely log into his machine and fix things when needed.

Unfortunately, now that he's upgraded, it seems that, when he chats with me using Empathy, the "Share My Desktop" menu item on his end is disabled. However, when I use 11.04, his "Share My Desktop" option is enabled, and works as expected. Furthermore, when I'm in 10.04 and he is in 11.04, I can invite him to share my desktop, and this also works as expected.

From a user's perspective, then, it seems that the upgrade from Empathy in 10.04 to 11.04 broke backwards compatibility between the screen sharing feature of these two versions of Empathy, such that the newer version cannot invite the older version to share the newer version's desktop.

Changed in empathy (Ubuntu):
status: New → Confirmed
Linuxexperte (andrea-koeth) wrote :

I discover the same here in Ubuntu 11.10.

Yesterday, a contact wanted to invite me to share desktop because we are working on a mutual artwork-project. He tried to send me his invitation, but I did not get this on my screen.

I use Ubuntu 11.10 on my Notebook with Gnome-Shell 3.2 and he uses LinuxMint 11 also with Gnome-Shell and also Arch-Linux with Gnome-Shell. But we discovered - as I wrote - that his invitation for desktop-sharing doesn't show up on my screen. So my question is: what is running wrong here??

Thanks for any advice.


Michel-Ekimia (michel.ekimia) wrote :

It's a different Bug.

here the option to share hios desktop was greyed.

I had the same bug as you on 11.10 , but it should be on another Bug report

Bilal Shahid (s9iper1) wrote :

confirmed issue also present 11.10
i am using 3.3.1empathy.

Thank you for your bug report. This bug has been reported to the developers of the software.

Changed in empathy (Ubuntu):
status: Confirmed → Incomplete
status: Incomplete → Confirmed
Changed in empathy:
importance: Unknown → Medium
status: Unknown → New
Changed in empathy:
status: New → Incomplete
Bilal Shahid (s9iper1) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 881664, so it is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Feel free to continue to report any other bugs you may find.

Changed in empathy (Ubuntu):
status: Confirmed → Invalid

@Muhammad: How is this a duplicate of bug #881664? That other bug seems to be about desktop sharing not working, a) regardless of client version, and b) although it pretends to be working (desktop sharing enabled in the UI). This particular bug is about desktop sharing not working a) with an older client version, and b) desktop sharing is disabled in the UI, so Empathy seems to do this on purpose.

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