Empathy Facebook always complains that connection is untrusted

Bug #759114 reported by Gareth Williams on 2011-04-12
This bug affects 25 people
Affects Status Importance Assigned to Milestone
empathy (Ubuntu)

Bug Description

Binary package hint: empathy

Even though I tick the 'Remember this choice for future connections' box, Empathy always asks me to confirm the untrusted certificate when it logs onto Facebook.

ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: empathy 2.34.0-0ubuntu3
ProcVersionSignature: Ubuntu 2.6.38-8.42-generic
Uname: Linux 2.6.38-8-generic x86_64
Architecture: amd64
Date: Tue Apr 12 20:31:51 2011
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Beta amd64 (20110330)
SourcePackage: empathy
UpgradeStatus: Upgraded to natty on 2011-03-31 (11 days ago)

Gareth Williams (gareththered) wrote :
marmotte31 (marmotte31) wrote :

hi, same problem than in the 746973 bug : https://bugs.launchpad.net/ubuntu/+source/telepathy-gabble/+bug/746973

Please try this and make us know if it works :

1/ Open Firefox and connect to https://www.facebook.com with your facebook account
Go into the firefox Edit menu and click on Preferences -> Advanced -> View Certificates
Scroll down to DigiCert section
Select "DigiCert High Assurance CA-3"
Export as "X.509 Certificate (PEM)" to /tmp/DigiCertHighAssuranceCA-3.crt

2/ Open a terminal window
sudo cp /tmp/DigiCertHighAssuranceCA-3.crt /usr/share/ca-certificates/mozilla/DigiCert_High_Assurance_CA-3.crt
sudo dpkg-reconfigure ca-certificates
select the new DigiCert_High_Assurance_CA-3.crt and press space on it
validate with OK
disconnect / reconnect empathy, the certificate doesn't show anymore.

Joey Dodson (ninjawailer) wrote :

Yepp, these steps worked. Thanks!

Make sure to press *space* on the DigiCert certificate. I didn't do that the first time and it didn't work. ;)

Changed in empathy (Ubuntu):
status: New → Confirmed
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