Comment 8 for bug 754569

Riccardo Murri (rmurri) wrote :

The workaround suggested by Patrick Dessalle on 2011-07-07 worked for me as well.

Inspecting the saved passwords with Seahorse, I found out that the *account name, not the password* had been saved as "IM account password for jabber". No wonder it could not authenticate.

After deleting it, the correct "application password" is saved.

Installed software:

ii empathy 3.2.0.1-0ubuntu1.1 GNOME multi-protocol chat and call client
ii empathy-common 3.2.0.1-0ubuntu1.1 GNOME multi-protocol chat and call client (common files)
ii telepathy-gabble 0.13.5-0ubuntu2 Jabber/XMPP connection manager