Facebook plugin login from another country fails

Bug #671995 reported by Dereck Wonnacott on 2010-11-07
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Empathy
Unknown
Wishlist
empathy (Ubuntu)
Wishlist
Unassigned

Bug Description

Binary package hint: empathy

I'm on business in Mexico and my facebook chat would not log in, something about resource was already in use or something. I just ignored the problem for about a week.

Today I logged into the facebook website in my browser and found that Facebook locked down my account because of suspicious logins from mexico. This is great on Facebook's side of things. :)

I don't know if it is possible or not to change the error message in empathy to tell the user to log in to the website to check that the account is not locked out or something. It would have been useful.

Thanks!

ProblemType: Bug
DistroRelease: Ubuntu 10.10
Package: empathy 2.32.0.1-0ubuntu1
ProcVersionSignature: Ubuntu 2.6.35-22.35-generic 2.6.35.4
Uname: Linux 2.6.35-22-generic i686
NonfreeKernelModules: nvidia
Architecture: i386
Date: Sat Nov 6 18:18:53 2010
EcryptfsInUse: Yes
ExecutablePath: /usr/bin/empathy
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release i386 (20101007)
ProcEnviron:
 SHELL=/bin/bash
 LANG=en_US.UTF-8
SourcePackage: empathy

Dereck Wonnacott (dereck) wrote :
Omer Akram (om26er) wrote :

The issue you are reporting is an upstream one and it would be nice if somebody having it could send the bug to the developers of the software by following the instructions at https://wiki.ubuntu.com/Bugs/Upstream/GNOME.

Changed in empathy (Ubuntu):
importance: Undecided → Wishlist
Victor Vargas (kamus) wrote :

Thank you for your bug report. This bug has been reported to the developers of the software. You can track it and make comments at: https://bugzilla.gnome.org/show_bug.cgi?id=636406

Changed in empathy (Ubuntu):
status: New → Triaged
Changed in empathy:
importance: Unknown → Wishlist
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