Cannot do video chat using jabber/xmpp

Bug #651540 reported by komputes
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
empathy (Ubuntu)
Expired
Low
Unassigned
pidgin (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

Binary package hint: empathy

Weather I try to start an xmpp video chat with empathy or pidgin, I get an error.

Empathy:
Can't establish audio stream
There was a failure in the call engine
Technical Details
Could not create the valve element (or more recently: Unknown error while trying to discover codecs)

Pidgin:
Error creating session: No codecs for media type video detected
The call has been terminated.

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: empathy 2.30.2-0ubuntu1
ProcVersionSignature: Ubuntu 2.6.32-25.44-generic 2.6.32.21+drm33.7
Uname: Linux 2.6.32-25-generic i686
Architecture: i386
Date: Wed Sep 29 16:54:42 2010
InstallationMedia: Ubuntu 10.04 "Lucid Lynx" - Release Candidate i386 (20100419.1)
ProcEnviron:
 LANGUAGE=en_US:en_CA:en
 LANG=en_US.utf8
 SHELL=/bin/bash
SourcePackage: empathy
---
Architecture: i386
DistroRelease: Ubuntu 10.04
InstallationMedia: Ubuntu 10.04 "Lucid Lynx" - Release Candidate i386 (20100419.1)
Package: pidgin 1:2.6.6-1ubuntu4
PackageArchitecture: i386
ProcEnviron:
 LANGUAGE=en_US:en_CA:en
 LANG=en_US.utf8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.32-25.44-generic 2.6.32.21+drm33.7
Tags: lucid lucid
Uname: Linux 2.6.32-25-generic i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare

Revision history for this message
komputes (komputes) wrote :
tags: added: apport-collected
description: updated
Revision history for this message
komputes (komputes) wrote : Dependencies.txt

apport information

Revision history for this message
أحمد المحمودي (Ahmed El-Mahmoudy) (aelmahmoudy) wrote :

I got this same issue in Maverick

Revision history for this message
أحمد المحمودي (Ahmed El-Mahmoudy) (aelmahmoudy) wrote : apport information

Architecture: i386
DistroRelease: Ubuntu 10.10
Package: pidgin
PackageArchitecture: i386
ProcEnviron:
 LANGUAGE=en_US:en_GB:en
 PATH=(custom, user)
 LANG=en_US.utf8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.35-24.42-generic 2.6.35.8
Tags: maverick
Uname: Linux 2.6.35-24-generic i686
UserGroups: adm admin cdrom dialout fuse lpadmin plugdev sambashare

Revision history for this message
أحمد المحمودي (Ahmed El-Mahmoudy) (aelmahmoudy) wrote : Dependencies.txt

apport information

Revision history for this message
أحمد المحمودي (Ahmed El-Mahmoudy) (aelmahmoudy) wrote :

My issue is actually with empathy not Pidgin. I don't have Pidgin.

Revision history for this message
أحمد المحمودي (Ahmed El-Mahmoudy) (aelmahmoudy) wrote : apport information

Architecture: i386
DistroRelease: Ubuntu 10.10
Package: empathy 2.32.1-0ubuntu1
PackageArchitecture: i386
ProcEnviron:
 SHELL=/bin/bash
 PATH=(custom, user)
 LANG=en_US.utf8
 LANGUAGE=en_US:en_GB:en
ProcVersionSignature: Ubuntu 2.6.35-24.42-generic 2.6.35.8
Tags: maverick
Uname: Linux 2.6.35-24-generic i686
UserGroups: adm admin cdrom dialout fuse lpadmin plugdev sambashare

Revision history for this message
أحمد المحمودي (Ahmed El-Mahmoudy) (aelmahmoudy) wrote : Dependencies.txt

apport information

Revision history for this message
أحمد المحمودي (Ahmed El-Mahmoudy) (aelmahmoudy) wrote :

Hello,

  My problem got solved. Also, it is probably not related to this bug, but rather this one: https://bugs.launchpad.net/ubuntu/+source/empathy/+bug/608515

Revision history for this message
Victor Vargas (kamus) wrote :

Folks, any news about this issue?

Changed in pidgin (Ubuntu):
status: New → Invalid
Changed in empathy (Ubuntu):
importance: Undecided → Low
status: New → Incomplete
Revision history for this message
Pedro Villavicencio (pedro) wrote :

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to "New". Thanks again!

Changed in empathy (Ubuntu):
status: Incomplete → Expired
Revision history for this message
komputes (komputes) wrote :

Last I checked, this worked with Empathy in Natty (with most supported cameras). Does anyone still have issues with XMPP video chat? Does this work in Pidgin?

To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.