Account Type Scroll Fails To Return

Bug #615256 reported by Greg Beam on 2010-08-09
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Empathy
Expired
Medium
empathy (Ubuntu)
Low
Unassigned

Bug Description

Binary package hint: empathy

Description: Ubuntu maverick (development branch)
Release: 10.10
Installed: 2.31.5.1-0ubuntu3
Candidate: 2.31.5.1-0ubuntu3
Version Table:
*** 2.31.5.1-0ubuntu3 0
500 https://us.archive.ubuntu.com/ubuntu/maverick/main amd64 Packages
100 /var/lib/dpkg/status

Test Document Information:
Basic Account Creation
Case ID: emp-001

   1. Open empathy either from the Envelope on the task bar or from Applications->Internet->Empathy.
   2. On initial start up you are presented with the basic account creator. This can only be be used to
      create accounts that only use username and password.
   3. Select one of the account types, most common of these are msn, gmail and jabber.
   4. Once selected type in your username and password for the account.
   5. You can go on to create extra accounts at this point or close the account creator.

Action-3 Failed: During a new account creation, after I scrolled down to the bottom of available account types, I was unable to scroll back to the top. Canceling out allowed me to re-select the account types listed toward the top. This is only a problem is if the window size is such that the scroll is actually enabled.

All Other Account Creations Tests Passed.
.

Omer Akram (om26er) wrote :

thanks for the bug report.I cant understand the problem. can you please explain a little bit more

Changed in empathy (Ubuntu):
importance: Undecided → Low
status: New → Incomplete

Hi Omar,

I was using VBOX and had the entire desktop rather small, and with the
application open, under Enter Your Account Details >> What Type of Account do
you have: (Gmail, yahoo, Facebook, etc).

When the Pull-Down list opened, I needed to cursor down to Yahoo, as that was
the type of account I was setting up. After scrolling down to the bottom of the
list, The Up-Arrow that allows me to cursor back up disappeared. Only way to get
back to the top of the list was to close the Enter Your Account Details, and go
back into Create a New Account.

It's not something allot people are going to have trouble with, as usually they
will have a large enough screen to where the Up/Down arrows wont even appear
when your selecting the account type.

Greg.

----- Original Message ----
From: Omer Akram <email address hidden>
To: <email address hidden>
Sent: Tue, August 10, 2010 2:12:49 PM
Subject: [Bug 615256] Re: Account Type Scroll Fails To Return

thanks for the bug report.I cant understand the problem. can you please
explain a little bit more

** Changed in: empathy (Ubuntu)
   Importance: Undecided => Low

** Changed in: empathy (Ubuntu)
       Status: New => Incomplete

--
Account Type Scroll Fails To Return
https://bugs.launchpad.net/bugs/615256
You received this bug notification because you are a direct subscriber
of the bug.

Status in “empathy” package in Ubuntu: Incomplete

Bug description:
Binary package hint: empathy

Description: Ubuntu maverick (development branch)
Release: 10.10
Installed: 2.31.5.1-0ubuntu3
Candidate: 2.31.5.1-0ubuntu3
Version Table:
*** 2.31.5.1-0ubuntu3 0
500 https://us.archive.ubuntu.com/ubuntu/maverick/main amd64 Packages
100 /var/lib/dpkg/status

Test Document Information:
Basic Account Creation
Case ID: emp-001

   1. Open empathy either from the Envelope on the task bar or from
Applications->Internet->Empathy.
   2. On initial start up you are presented with the basic account creator. This
can only be be used to
      create accounts that only use username and password.
   3. Select one of the account types, most common of these are msn, gmail and
jabber.
   4. Once selected type in your username and password for the account.
   5. You can go on to create extra accounts at this point or close the account
creator.

Action-3 Failed: During a new account creation, after I scrolled down to the
bottom of available account types, I was unable to scroll back to the top.
Canceling out allowed me to re-select the account types listed toward the top.
This is only a problem is if the window size is such that the scroll is actually
enabled.

All Other Account Creations Tests Passed.
.

To unsubscribe from this bug, go to:
https://bugs.launchpad.net/ubuntu/+source/empathy/+bug/615256/+subscribe

Ara Pulido (ara) on 2010-08-12
Changed in empathy (Ubuntu):
status: Incomplete → New
Pedro Villavicencio (pedro) wrote :

same issue here. confirming.

Changed in empathy (Ubuntu):
status: New → Confirmed
Pedro Villavicencio (pedro) wrote :

Thank you for your bug report. This bug has been reported to the developers of the software. You can track it and make comments at:
 https://bugzilla.gnome.org/show_bug.cgi?id=626746

Changed in empathy (Ubuntu):
status: Confirmed → Triaged
Changed in empathy:
status: Unknown → New
Changed in empathy:
status: New → Incomplete
Changed in empathy:
importance: Unknown → Medium
Changed in empathy:
status: Incomplete → Expired
Omer Akram (om26er) wrote :

I just reduced my screen resolutions to 640*350 and tried to reproduce the issue with no success. can you please with Maverick final?

Changed in empathy (Ubuntu):
status: Triaged → Incomplete
Kamus (kamus) wrote :

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to "New". Thanks again!

Changed in empathy (Ubuntu):
status: Incomplete → Invalid
To post a comment you must log in.
This report contains Public information  Edit
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.