Empathy can only recevie 1 offline message on MSN when logged in

Bug #600009 reported by Shaform
24
This bug affects 4 people
Affects Status Importance Assigned to Milestone
empathy (Ubuntu)
Invalid
Low
Laurent Bigonville
telepathy-butterfly (Ubuntu)
Invalid
Low
Unassigned

Bug Description

Binary package hint: empathy

When my MSN contact leaves offline messages for me,
I can only receive one after I login.
I have to logout and login again to see the next offline message, and again and again to see all of the offline messages.

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: empathy 2.30.1-0ubuntu1
ProcVersionSignature: Ubuntu 2.6.32-22.36-generic 2.6.32.11+drm33.2
Uname: Linux 2.6.32-22-generic i686
NonfreeKernelModules: wl
Architecture: i386
Date: Wed Jun 30 06:50:25 2010
EcryptfsInUse: Yes
InstallationMedia: Ubuntu-Netbook 10.04 "Lucid Lynx" - Release i386 (20100429.4)
ProcEnviron:
 LANG=en_US.utf8
 SHELL=/bin/bash
SourcePackage: empathy

Revision history for this message
Shaform (shaform) wrote :
Revision history for this message
Laurent Bigonville (bigon) wrote :

Hi,

Do you know if you are using telepathy-butterfly or telepathy-haze to connect to msn?

Changed in empathy (Ubuntu):
assignee: nobody → Laurent Bigonville (bigon)
status: New → Incomplete
Revision history for this message
Shaform (shaform) wrote :

telepathy-butterfly

Revision history for this message
Sebastien Bacher (seb128) wrote :

could you get a butterfly debug log in empathy?

Changed in empathy (Ubuntu):
importance: Undecided → Low
Changed in telepathy-butterfly (Ubuntu):
importance: Undecided → Low
status: New → Incomplete
Revision history for this message
Omer Akram (om26er) wrote :

We'd like to figure out what's causing this bug for you, but we haven't heard back from you in a while. Could you please provide the requested information? Thanks!

Revision history for this message
Omer Akram (om26er) wrote :

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to "New". Thanks again!

Changed in empathy (Ubuntu):
status: Incomplete → Invalid
Changed in telepathy-butterfly (Ubuntu):
status: Incomplete → Invalid
Revision history for this message
Groybe (groybe) wrote :

Hi I have exactly the same problem on ubuntu 10.10

Changed in empathy (Ubuntu):
status: Invalid → New
Revision history for this message
Brian Curtis (bcurtiswx) wrote :

This bug is an upstream one and it would be quite helpful if somebody experiencing it could send the bug the to the people writing the software. You can learn more about how to do this for various upstreams at https://wiki.ubuntu.com/Bugs/Upstream. Thanks in advance!

Make sure this goes to bugs.freedesktop.org for telepathy-butterfly, make sure to include the log you have attached here to the upstream bug report.

Changed in empathy (Ubuntu):
status: New → Incomplete
Revision history for this message
Groybe (groybe) wrote :

Hi,

Thanks for the link it will come in handy.

It is working as of today.
I just installed Ubuntu 11.04 so I guess an update to empathy has fixed the problem although I had updated empathy probably a month or less ago.

Thanks again.

Revision history for this message
Christian Titze (christitze) wrote :

I still have this bug on Natty, does anybody know how to fix it?

Changed in empathy (Ubuntu):
status: Incomplete → Invalid
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