Clean theme stops auto-scrolling after a while

Bug #581828 reported by Jamie Strandboge on 2010-05-17
This bug affects 3 people
Affects Status Importance Assigned to Milestone
empathy (Ubuntu)

Bug Description

Binary package hint: empathy

The Clean theme in empathy sometimes stops autoscrolling. I have not been able to find a reproducer, but usually after several minutes of chat in a single window, it will no longer scroll, and I have to manually move the scrollbar down to see messages. When this behavior occurs, it does not correct itself usually (once, it did) and all messages in that conversation have to be manually scrolled.

Changing to the Ubuntu (adium) theme is a workaround.

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: empathy 2.30.1-0ubuntu1
ProcVersionSignature: Ubuntu 2.6.32-22.33-generic
Uname: Linux 2.6.32-22-generic x86_64
Architecture: amd64
Date: Mon May 17 11:44:08 2010
EcryptfsInUse: Yes
 PATH=(custom, user)
SourcePackage: empathy

Jamie Strandboge (jdstrand) wrote :
Omer Akram (om26er) wrote :

The issue you are reporting is an upstream one and it would be nice if somebody having it could send the bug to the developers of the software by following the instructions at

PS: I used to face this in Karmic but now I use ubuntu theme.

Changed in empathy (Ubuntu):
importance: Undecided → Low
status: New → Incomplete
Changed in empathy (Ubuntu):
status: Incomplete → New
Omer Akram (om26er) wrote :

thanks for sending this bug upstream

Changed in empathy (Ubuntu):
status: New → Triaged
Changed in empathy:
status: Unknown → New
Changed in empathy:
importance: Unknown → Medium
Julian (julydo) wrote :

I have a similar problem. For me the autoscrolling function is only *not* working when I use the ubuntu theme.
When I use a different theme, like the Planet GNOME theme, autoscrolling works just fine.

Changed in empathy:
status: New → Expired
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