Empathy shows "Error sending message 'message_text': too long message" warning reguallary when sending message in some jabber conference

Bug #565620 reported by Ivan Zorin on 2010-04-17
This bug affects 13 people
Affects Status Importance Assigned to Milestone
empathy (Fedora)
empathy (Ubuntu)

Bug Description

Binary package hint: empathy

How to reproduce this bug:
1. Open Empathy;
2. Join in some jabber conference via your jabber account;
3. Compose not very long message with some special characters (like /\;:., etc);
4. Send it;

What you expected to happen:
Message should be correctly has been sent.

What happened instead:
Sometimes, reguallary or occasionally, right in jabber conference window I get error:
Error sending message 'message text': too long message

Press "Ctrl+Up arrow" and press "Enter" then - if you'll see error again, repeat.

Workaround works, but first, it's very annoying, when you had to try resend message, and second, it's very annoying, when you get error message, although message aren't too long and it has been composed correctly.

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: empathy
ProcVersionSignature: Ubuntu 2.6.32-21.32-generic
Uname: Linux 2.6.32-21-generic i686
Architecture: i386
Date: Sun Apr 18 01:37:37 2010
InstallationMedia: Ubuntu 10.04 "Lucid Lynx" - Alpha i386 (20100113)
 PATH=(custom, user)
SourcePackage: empathy

Ivan Zorin (iaz) wrote :

This is very annoying. Half of my messages cannot get through.

Ivan Zorin (iaz) on 2010-04-27
Changed in empathy (Ubuntu):
status: New → Confirmed
Ivan Zorin (iaz) wrote :

Confirming bug due to comment from Sergey V. Udaltsov mentioning the same issue.

Andrey Bondarenko (abondarenko) wrote :

Please fix it. This is very annoying.

Brian Curtis (bcurtiswx) wrote :

I can not reproduce this issue with the current release of Ubuntu. Are any of you with the issue running maverick meerkat ?

Changed in empathy (Ubuntu):
status: Confirmed → Incomplete
Omer Akram (om26er) wrote :

is anyone still facing this issue in Ubuntu 10.10

Changed in empathy (Ubuntu):
importance: Undecided → Low
Christopher Armstrong (radix) wrote :

I've got Ubuntu 10.10 and just set up Empathy to chat on the ejabberd channel on conference.jabber.ru. I'm seeing the error a lot.

Victor Vargas (kamus) wrote :

probably this issue is a duplicate of bug https://bugzilla.gnome.org/show_bug.cgi?id=596077

Omer Akram (om26er) wrote :

seems like the correct upstream bug. marking triaged

Changed in empathy (Ubuntu):
status: Incomplete → Triaged
Changed in empathy:
importance: Unknown → Medium
status: Unknown → New
Alexey Osipov (lion-simba) wrote :

Still happens in Ubuntu 11.04. Makes Empathy useless for me.

AlexWinner (scukonick) wrote :

It's also affects me.

ArtemZ (zhirkow-yahoo) wrote :

this issue affects me too on ubuntu 11.04
for example:
 - Error sending message 'https://launchpad.net/~dagestan': too long message

Timur Sultanov (artifth) wrote :

More than 2 years since bug was discovered, and it's still not fixed. Why? Empathy is totally useless for me in Ubuntu 12.04

Glencore (glenuk) wrote :

I am also experiencing this issue. Using 12.04 64bit.

Glencore (glenuk) wrote :

Addition: using the '/say' command seems to be a work around.

Dmitrij Rebrov (leayuda) wrote :

confirm, bug still available. Fedora 17 x64

Changed in empathy:
status: New → Expired
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