contacts not visible from msn in empathy

Bug #512827 reported by Matt Rogers
16
This bug affects 3 people
Affects Status Importance Assigned to Milestone
empathy (Ubuntu)
Low
Unassigned

Bug Description

Binary package hint: empathy

I assumed that I was not connecting to msn properly at all but I received a request to be added as a contact through it proving that some connection is being made however none of my contacts are visible, they are present on the msn website including the one which I added through empathy.

Ubunti 9.10 64bit edition

ProblemType: Bug
Architecture: amd64
CheckboxSubmission: c837c3fe1c9ccc2be646b3607c57f0c1
CheckboxSystem: edda5d4f616ca792bf437989cb597002
Date: Tue Jan 26 15:23:22 2010
DistroRelease: Ubuntu 9.10
ExecutablePath: /usr/bin/empathy
NonfreeKernelModules: nvidia
Package: empathy 2.28.1.1-0ubuntu1
ProcEnviron:
 SHELL=/bin/bash
 LANG=en_GB.UTF-8
ProcVersionSignature: Ubuntu 2.6.31-17.54-generic
SourcePackage: empathy
Uname: Linux 2.6.31-17-generic x86_64

Revision history for this message
Matt Rogers (matt-rogers) wrote :
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Omer Akram (om26er) wrote :

sud

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Omer Akram (om26er) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. The issue you are reporting is an upstream one and it would be nice if somebody having it could send the bug to the developers of the software by following the instructions at https://wiki.ubuntu.com/Bugs/Upstream/GNOME. If you have done so, please tell us the number of the upstream bug (or the link), so we can add a bugwatch that will inform us about its status. Thanks in advance.

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Omer Akram (om26er) wrote :

It would be great if you test empathy 2.29.6 and tell as I think if this was a bug it might be already fixed

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Omer Akram (om26er) wrote :

can you please the development release of empathy from the ppa https://launchpad.net/~telepathy/+archive/ppa and tell us if that solves your problem. so that we can send this upstream. Thanks in advance.

Changed in empathy (Ubuntu):
importance: Undecided → Low
status: New → Incomplete
Revision history for this message
Omer Akram (om26er) wrote :

We'd like to figure out what's causing this bug for you, but we haven't heard back from you in a while. Could you please provide the requested information? Thanks!

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philinux (philcb) wrote :

I just added the ppa, dist-upgrade, then installed empathy. Installed: 2.29.90-1+ppa9.10+1

I have no contacts showing from MSN at all. Status showing is Available. i have Offline Contacts ticked.

I think MSN are responsible most likely as I had no problem until recently.

I've deleted my account and set up empathy from scratch too.

Revision history for this message
philinux (philcb) wrote :

This has apparently fixed itself with a reboot. Oh well.

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Omer Akram (om26er) wrote :

Marking fixed as per last comment. if the problem comes back feel free to open this again.

Changed in empathy (Ubuntu):
status: Incomplete → Fix Released
Revision history for this message
CyberCr33p (chris-cretaforce) wrote :

I have the same problem. Empathy doesn't show MSN contacts (it works for facebook contacts). I see the debug messages on butterfly and shows the contact's e-mails.

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CyberCr33p (chris-cretaforce) wrote :

I forgot to mention that I run Empathy 2.30.1 with Ubuntu 10.04

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CyberCr33p (chris-cretaforce) wrote :

I use another MSN account and it shows the contact. My main MSN account has more than 900 contacts. Is it possible this bug to related to the number of the contacts?

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