Sametime Accounts in Empathy not logged properly

Bug #497366 reported by Dilkington on 2009-12-16
16
This bug affects 3 people
Affects Status Importance Assigned to Milestone
Empathy
New
Medium
empathy (Ubuntu)
Low
Ubuntu Desktop Bugs

Bug Description

Create a sametime account, log on and send some messages to other contacts.

Log files (chat transcripts) are created using the contact identifier which can be something like CN=John Smith, O=OrgName.
Chats sent to John Smith are logged under ~/.local/share/Empathy/logs/<acct>/CN=John Smith/O=OrgName

The Empathy UI for previous transcripts only seems to look in the directory associated with the user e.g. CN=John Smith, so only looks for log files in ~/.local/share/Empathy/logs/<acct>/CN=John Smith, and the previous conversations tab is always empty.

Copying the log files from ~/.local/share/Empathy/logs/<acct>/CN=John Smith/O=OrgName to ~/.local/share/Empathy/logs/<acct>/CN=John Smith means they magically then appear in the UI.

Sebastien Bacher (seb128) wrote :

Thank you for your bug report. The issue is an upstream one and it would be nice if somebody having it could send the bug the to the people writting the software (https://wiki.ubuntu.com/Bugs/Upstream/GNOME)

Changed in empathy (Ubuntu):
importance: Undecided → Low
Sebastien Bacher (seb128) wrote :

Thank you for sending the bug to GNOME

Changed in empathy (Ubuntu):
assignee: nobody → Ubuntu Desktop Bugs (desktop-bugs)
status: New → Triaged
Changed in empathy:
status: Unknown → New
Changed in empathy:
importance: Unknown → Medium
status: New → Incomplete
Changed in empathy:
status: Incomplete → New
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