contact status truncated in tooltip

[Robert Roth]

Binary package hint: empathy

Sometimes status message for contacts is not the same in the contact tooltip as it is in the window... the message in the tooltip is truncated. See the screenshot attached.

ProblemType: Bug
Architecture: i386
Date: Sat Dec 12 15:48:47 2009
DistroRelease: Ubuntu 9.10
NonfreeKernelModules: wl fglrx
Package: empathy 2.28.1.1-0ubuntu1
ProcEnviron:
 PATH=(custom, user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-16.53-generic
SourcePackage: empathy
Uname: Linux 2.6.31-16-generic i686

[Sebastien Bacher (seb128)]

Thank you for your bug report. The issue is an upstream one and it would be nice if somebody having it could send the bug the to the people writting the software (https://wiki.ubuntu.com/Bugs/Upstream/GNOME)

[Jason Ekstrand (ekstrand)]

The bug is not only in the tooltips, but also in the "Information" dialog box as can be seen in the screenshot

[Omer Akram (om26er)]

Are there any news about this bug? Has someone affected by this bug sent the report upstream? May you tell us the bug number? Thanks in advance.

[Jason Ekstrand (ekstrand)]

Bug report has been moved to upstream: https://bugzilla.gnome.org/show_bug.cgi?id=608859

[Omer Akram (om26er)]

can you please explain this bug.(real clearly).

[Omer Akram (om26er)]

ok. now I understand and tried under lucid(empathy 2.29.6) and it seems to be fixed.

[Jason Ekstrand (ekstrand)]

Until I get some confirmation from a developer who understands the bug
and has personally fixed it, I'm not going to believe that it's fixed.
The bug is in its very nature non-deterministic, so it can easily
appear to go away.

[Omer Akram (om26er)]

this mean anything?

[Jason Ekstrand (ekstrand)]

Not really, I routinely have long status messages work just fine.
There seems to be no particular rhyme or reason to when they get
truncated. There's no character limit or specific length at which they
get truncated, it seems to happen randomly. I can try upgrading to a
newer version and just pay attention and see if I still notice the
bug.

[Omer Akram (om26er)]

If this is still an issue in the development release please let us know so that we could send this bug upstream. you can get the development release of empathy from this ppa https://launchpad.net/~telepathy/+archive/ppa

[Jason Ekstrand (ekstrand)]

Still has the same bug in the latest development build (2.29.93) As with previous versions, the status message is also truncated in the "information" dialog.

[Pedro Villavicencio (pedro)]

comment from upstream: "Any idea how to reproduce this issue? I typed the same message as the one in
the screenshot and it was properly displayed." Could somebody having the issue reply to that question? Thanks.

[Omer Akram (om26er)]

This could be a gtk issue? ubuntu 10.04 has the lastest version of gtk. If you are already using 10.04 is this still an issue?

[Robert Roth (evfool)]

This seems to be fixed now, with 10.04 and gnome 2.30.0.

[Michael Ekstrand (elehack)]

I'm pretty sure I've seen this (or something like it) on 10.04. I don't have documentation or evidence, though. If I see it again and have opportunity, I'll try to collect it.

[Michael Ekstrand (elehack)]

Seen today, upstream bug updated.

[Damian Nadales (dnadales)]

I'm using Ubuntu 10.10 and I'm having the same old problem.