empathy missing accoaunts after upgrade

Bug #469286 reported by mirweb
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
empathy (Ubuntu)
Invalid
Low
Ubuntu Desktop Bugs

Bug Description

Binary package hint: empathy

After upgrading from ubuntu 9.04 to 9.10 all accounts in empathy are gone. I used empathy also in 9.04 (not pidgin).

But the worst problem is, that I could not manage to recreate the accounts. I can choose a protocol, type in my settings and nothing happens when pull connect. After closing the account window and reopen it, the new account is away again.

thanks,
Mirko

ProblemType: Bug
Architecture: i386
Date: Sun Nov 1 20:30:59 2009
DistroRelease: Ubuntu 9.10
ExecutablePath: /usr/bin/empathy
Package: empathy 2.28.1.1-0ubuntu1
ProcEnviron:
 SHELL=/bin/bash
 LANG=de_DE.UTF-8
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
SourcePackage: empathy
Uname: Linux 2.6.31-14-generic i686

Revision history for this message
mirweb (mirko-weber) wrote :
Revision history for this message
Sebastien Bacher (seb128) wrote :

Thank you for your bug report. The issue is an upstream one and it would be nice if somebody having it could send the bug the to the people writting the software (https://wiki.ubuntu.com/Bugs/Upstream/GNOME)

Changed in empathy (Ubuntu):
assignee: nobody → Ubuntu Desktop Bugs (desktop-bugs)
importance: Undecided → Low
Revision history for this message
Omer Akram (om26er) wrote :

Are there any news about this bug? Has someone affected by this bug sent the report upstream? May you tell us the bug number? Thanks in advance.

Revision history for this message
Omer Akram (om26er) wrote :

We are wondering If this is still an issue for you. If this exists can you please try the development release of empathy from the ppa to check if that solves you problem

Changed in empathy (Ubuntu):
status: New → Incomplete
Revision history for this message
Omer Akram (om26er) wrote :

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to "New". Thanks again!

Changed in empathy (Ubuntu):
status: Incomplete → Invalid
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