empathy crashes on startup

Bug #446055 reported by kukuxua
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
empathy (Ubuntu)
Fix Released
Medium
Unassigned

Bug Description

empathy crashes on startup. no window ever gets displayed.

ProblemType: KernelOops
Annotation: This occured during a previous hibernate and prevented it from resuming properly.
AplayDevices:
 **** List of PLAYBACK Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: ALC269 Analog [ALC269 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
Architecture: i386
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: ALC269 Analog [ALC269 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: gk 1363 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xf7eb8000 irq 16'
   Mixer name : 'Realtek ALC269'
   Components : 'HDA:10ec0269,1043831a,00100004'
   Controls : 12
   Simple ctrls : 7
Date: Thu Oct 8 07:45:59 2009
DistroRelease: Ubuntu 9.10
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: hibernate/resume
HibernationDevice: RESUME=UUID=fdfde8ac-406c-4186-9a99-c989f9b1a59e
InterpreterPath: /usr/bin/python2.6
MachineType: ASUSTeK Computer INC. 1000H
Package: linux-image-2.6.31-12-generic 2.6.31-12.41
ProcCmdLine: BOOT_IMAGE=/vmlinuz-2.6.31-12-generic root=UUID=90a12b2d-41e6-4cfa-95a6-e85fbcc4da72 ro quiet splash
ProcCmdline: /usr/bin/python /usr/share/apport/apportcheckresume
ProcEnviron: PATH=(custom, no user)
ProcVersionSignature: Ubuntu 2.6.31-12.41-generic
RelatedPackageVersions: linux-firmware 1.21
SourcePackage: linux
Tags: resume hibernate ubuntu-unr
Title: [ASUSTeK Computer INC. 1000H] hibernate/resume failure
Uname: Linux 2.6.31-12-generic i686
UserGroups:

dmi.bios.date: 07/21/2009
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 2102
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: 1000H
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: x.xx
dmi.chassis.asset.tag: 0x00000000
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTek Computer INC.
dmi.chassis.version: x.x
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr2102:bd07/21/2009:svnASUSTeKComputerINC.:pn1000H:pvrx.x:rvnASUSTeKComputerINC.:rn1000H:rvrx.xx:cvnASUSTekComputerINC.:ct10:cvrx.x:
dmi.product.name: 1000H
dmi.product.version: x.x
dmi.sys.vendor: ASUSTeK Computer INC.

Revision history for this message
kukuxua (rsprit) wrote :
Revision history for this message
Leann Ogasawara (leannogasawara) wrote :

Reassigning to empathy rather than the kernel.

affects: linux (Ubuntu) → empathy (Ubuntu)
Revision history for this message
Sebastien Bacher (seb128) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. However, your crash report is either missing or challenging to deal with as a '.crash' file. Please follow these instructions to have apport report a new bug about your crash that can be dealt with by the automatic retracer.

 If you are running the Ubuntu Stable Release you might need to enable apport in /etc/default/apport and restart.

 If you are using Ubuntu with the Gnome desktop environment - launch nautilus and navigate to your /var/crash directory and double click on the crash report you wish to submit.

 If you are using Kubuntu or Xubuntu you can file the crash using /usr/share/apport/apport-qt --crash-file=/var/crash/_my_crash_report.crash in a terminal - where _my_crash_report.crash is the crash you would like to report.
 I'm closing this bug report since the process outlined above will automatically open a new bug report which can then dealt with more efficiently. Thanks in advance for your cooperation and understanding.

Changed in empathy (Ubuntu):
importance: Undecided → Medium
status: New → Invalid
Revision history for this message
Damian Pietras (damianp) wrote :

Empathy crashes on my box as well. Every time. I'm attaching a bug trace. I've never used empathy on this bux (have no configuration for it). It just segfaults without displaying any window. The system was upgraded frtom 9.04 to 9.10 rc.

Damian Pietras (damianp)
Changed in empathy (Ubuntu):
status: Invalid → New
Revision history for this message
Damian Pietras (damianp) wrote :

Updates from today fixed this problem for me,

Changed in empathy (Ubuntu):
status: New → Fix Released
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