advanced settings not shown in first use wizard makes 'sametime' setup hard

Bug #436537 reported by Alan Bell on 2009-09-25
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Empathy
Unknown
Medium
empathy (Ubuntu)
Low
Ubuntu Desktop Bugs

Bug Description

Binary package hint: empathy

When first opening empathy it offers to set up chat service accounts, however it does not show the advanced settings options for each protocol. With Sametime it offers the user the opportunity to set the username and password, but not the server. This is essential for sametime as there is no default server (it is a corporate thing, not a public consumer service). Either the advanced properties should be available for the first use wizard, or for the sametime protocol the server name should be moved into the basic details section (leaving the port in the advance section is reasonable)

Changed in empathy (Ubuntu):
importance: Undecided → Low
Sebastien Bacher (seb128) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. Please answer these questions:

 * Is this reproducible?
 * If so, what specific steps should we take to recreate this bug?
 * Could you make a screenshot showing the issue?

 This will help us to find and resolve the problem.

Changed in empathy (Ubuntu):
assignee: nobody → Ubuntu Desktop Bugs (desktop-bugs)
status: New → Incomplete
Sebastien Bacher (seb128) wrote :

could you also give details on the ubuntu version you use?

Alan Bell (alanbell) wrote :

this was in Karmic, I will test again and add screenshots

Omer Akram (om26er) wrote :

@Alan Bell did you made any test can you please provide the screenshot(s)

Alan Bell (alanbell) wrote :

here it is, note the lack of option to specify the server. This is on the first use wizard.

Omer Akram (om26er) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. The issue you are reporting is an upstream one and it would be nice if somebody having it could send the bug to the developers of the software by following the instructions at https://wiki.ubuntu.com/Bugs/Upstream/GNOME. If you have done so, please tell us the number of the upstream bug (or the link), so we can add a bugwatch that will inform us about its status. Thanks in advance.

Changed in empathy (Ubuntu):
status: Incomplete → Confirmed
Omer Akram (om26er) wrote :

Thank you for your bug report. This bug has been reported to the developers of the software. You can track it and make comments at: https://bugzilla.gnome.org/show_bug.cgi?id=608030

Changed in empathy:
importance: Undecided → Unknown
status: New → Unknown
Omer Akram (om26er) on 2010-01-25
summary: - advanced settings not shown in first use wizard makes sametime setup
+ advanced settings not shown in first use wizard makes 'sametime' setup
hard
Changed in empathy (Ubuntu):
status: Confirmed → Triaged
Changed in empathy:
importance: Unknown → Medium
status: Unknown → Confirmed
Changed in empathy:
status: Confirmed → Incomplete
Changed in empathy:
status: Incomplete → Unknown
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