Can't login to Facebook chat - disconnected - authentication failed

Bug #1322673 reported by timor on 2014-05-23
18
This bug affects 4 people
Affects Status Importance Assigned to Milestone
empathy (Ubuntu)
Undecided
Unassigned

Bug Description

I can't connect to facebook chat from Empathy - after connecting for about 10 seconds facebook returns error: Disconnected - authentication failed (it's translation from Polish: Rozłączony - uwierzytelnianie się nie powiodło)

My versions:
Ubuntu 13.10 with
$ dpkg -l | grep empathy
ii empathy 3.8.4-1ubuntu2 amd64 GNOME multi-protocol chat and call client
ii empathy-common 3.8.4-1ubuntu2 all GNOME multi-protocol chat and call client (common files)

I have same issue on Ubuntu 14.04 on another computer.

timor (timor) on 2014-05-23
summary: - Can't login to Facebook chat - disconnected - authentication did not
- complete
+ Can't login to Facebook chat - disconnected - authentication failed
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in empathy (Ubuntu):
status: New → Confirmed
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