Cannot add accounts

Bug #1284459 reported by M.C. Botha
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
empathy (Ubuntu)
Expired
High
Unassigned

Bug Description

Clicking on the "Account settings" button or On the menu or pressing F4 does not do anything.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: empathy 3.8.6-0ubuntu4
ProcVersionSignature: Ubuntu 3.13.0-12.32-generic 3.13.4
Uname: Linux 3.13.0-12-generic i686
ApportVersion: 2.13.2-0ubuntu5
Architecture: i386
CurrentDesktop: Unity
Date: Tue Feb 25 07:41:01 2014
InstallationDate: Installed on 2014-02-08 (16 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Alpha i386 (20140208)
SourcePackage: empathy
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
M.C. Botha (mcbotha) wrote :
Revision history for this message
Sebastien Bacher (seb128) wrote :

Thank you for your bug report, do you have unity-control-center and unity-control-center-signon installed?

Changed in empathy (Ubuntu):
importance: Undecided → High
status: New → Incomplete
Revision history for this message
pauljwells (pauljwells) wrote :

Ubuntu 14.04
If no online accounts are present then opening Empathy opens the System Settings at the Online Acoounts tab. After adding an account Empathy connects and works normally.
If any online accounts have already been set up Empathy does not connect or recognise any of them, nor connects to any new accounts or deleted/reconnected accounts.

Tried deleting ~/.config/libaccounts-glib contents and/or uninstalling/reinstalling unity-control-center-signon. Nothing worked

Using Pidgin :-/

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for empathy (Ubuntu) because there has been no activity for 60 days.]

Changed in empathy (Ubuntu):
status: Incomplete → Expired
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