New messages: alert, but not shown in message window, when logging disabled

[Jeremy Malcolm]

After upgrading to Ubuntu 13.10 recently, the behaviour of Empathy has changed. Before, when I received an alert about a new message and subsequently opened the message window, the new message that I saw in the alert would also be found in the message window. Now, this is not the case. The message window is blank until a second message is sent. Note that I have logging disabled. If I enable logging, then I will see the message, but without the proper CSS formatting: the message and timestamp just appear with unformatted black text.

ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: empathy 3.8.4-1ubuntu1
ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3
Uname: Linux 3.11.0-12-generic i686
ApportVersion: 2.12.5-0ubuntu2.1
Architecture: i386
Date: Fri Nov 1 15:31:59 2013
InstallationDate: Installed on 2011-01-05 (1030 days ago)
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release i386 (20101007)
MarkForUpload: True
ProcEnviron:
 LANGUAGE=en_AU:en_GB:en
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_AU.utf8
 SHELL=/bin/bash
SourcePackage: empathy
UpgradeStatus: Upgraded to saucy on 2013-10-28 (4 days ago)

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Walter Garcia-Fontes (walter-garcia)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner. There have been many changes in Ubuntu since that time you reported the bug and your problem may have been fixed with some of the updates. It would help us a lot if you could test it on a currently supported Ubuntu version. When you test it and it is still an issue, kindly upload the updated logs by running apport-collect <bug #> and any other logs that are relevant for this particular issue.

[Launchpad Janitor (janitor)]

[Expired for empathy (Ubuntu) because there has been no activity for 60 days.]