Previous chats from Hangouts aren't imported

[Jeb E.]

When I am signed into my Google account using the Gnome accounts feature on not just Ubuntu GNOME 13.10, but any other variant or version of Ubuntu, I get the same thing... I open up a new conversation thread with a friend whom I have previously talked to using Google's official Hangouts application for Android or Chrome, and what I find is that all the old contents, so the texts, pictures, threads, everything... Are just not there.

I sign into my Google account on Empathy for the simplicity that synchronization makes, but I come to realize that it doesn't even correctly synchronize those conversations. Please fix this problem.

ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: empathy 3.8.4-1ubuntu1
ProcVersionSignature: Ubuntu 3.11.0-11.17-generic 3.11.3
Uname: Linux 3.11.0-11-generic x86_64
ApportVersion: 2.12.5-0ubuntu1
Architecture: amd64
Date: Fri Oct 4 17:02:13 2013
InstallationDate: Installed on 2013-10-04 (0 days ago)
InstallationMedia: Ubuntu-GNOME 13.10 "Saucy Salamander" - Beta amd64 (20130926)
MarkForUpload: True
ProcEnviron:
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: empathy
UpgradeStatus: No upgrade log present (probably fresh install)

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Walter Garcia-Fontes (walter-garcia)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. The issue you are reporting is an upstream one and it would be nice if somebody having it could send the bug to the developers of the software by following the instructions at https://wiki.ubuntu.com/Bugs/Upstream/GNOME. If you have done so, please tell us the number of the upstream bug (or the link), so we can add a bugwatch that will inform us about its status. Thanks in advance.

[Launchpad Janitor (janitor)]

[Expired for empathy (Ubuntu) because there has been no activity for 60 days.]