Status input unusable

[Paul Natsuo Kishimoto]

$ lsb_release -rd && apt-cache policy empathy
Description: Ubuntu 12.10
Release: 12.10
empathy:
  Installed: 3.6.0.3-0ubuntu1
  Candidate: 3.6.0.3-0ubuntu1
  Version table:
 *** 3.6.0.3-0ubuntu1 0
        500 http://mirrors.ustc.edu.cn/ubuntu/ quantal/main amd64 Packages
        100 /var/lib/dpkg/status

Expected: The status drop-down at the top of Empathy's Contact List can be used to change to saved status messages or input new ones.

Observed: The drop-down is slightly greyed and does not respond to clicks.

[Bilal Shahid (s9iper1)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. Please answer these questions:

* Is this reproducible?
* If so, what specific steps should we take to recreate this bug?
*describe the bug again i can't understand it ?
This will help us to find and resolve the problem.

[Paul Natsuo Kishimoto (khaeru)]

In the image (bug.png) — I used to be able to click where it says "Available" and choose another status (Busy, Away, Offline, Invisible) or a saved status, or enter a custom status message.

None of that works any more. When I click on "Available", nothing happens.

[Bilal Shahid (s9iper1)]

which version of empathy are you using right now ?

[Paul Natsuo Kishimoto (khaeru)]

Exactly the same one as in the original bug description above.

[Bilal Shahid (s9iper1)]

what is your server for updates ? is it the main server ?
i am using Installed: 3.6.3-0ubuntu4
 i suggest you select the main server from the software sources and than update and upgrad..

[Paul Natsuo Kishimoto (khaeru)]

The version on the main server is the same:
http://packages.ubuntu.com/quantal/empathy → 3.6.0.3-0ubuntu1

The bug description above *also* states that I am using Ubuntu 12.10. You seem to be running raring:
http://packages.ubuntu.com/raring/empathy → 3.6.3-0ubuntu4

[Walter Garcia-Fontes (walter-garcia)]

We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner. There have been many changes in Ubuntu since that time you reported the bug and your problem may have been fixed with some of the updates. It would help us a lot if you could test it on a currently supported Ubuntu version. When you test it and it is still an issue, kindly upload the updated logs by running apport-collect <bug #> and any other logs that are relevant for this particular issue.

[Paul Natsuo Kishimoto (khaeru)]

I've switched to using Pidgin instead—in part because of this bug. I don't know if it is still current. Please feel free to mark it Invalid.

[Walter Garcia-Fontes (walter-garcia)]

Thanks for your answer, as far as I can tell this is solved in current versions of empathy.