does not remember account

[wateenellende]

Everytime I start empathy, I need to enter my account details. Whenever empathy closes and restarts, the information is lost. Currently, every time I therefore import settings from pidgin, and then continue.

Observed behaviour: empathy forgets all account information when closed
Expected behaviour: empathy should remember account information

% lsb_release -rd
Description: Ubuntu 12.04.1 LTS
Release: 12.04

% apt-cache policy empathy
empathy:
  Installed: 3.4.2.3-0ubuntu1
  Candidate: 3.4.2.3-0ubuntu1
  Version table:
 *** 3.4.2.3-0ubuntu1 0
        500 http://ch.archive.ubuntu.com/ubuntu/ precise-updates/main amd64 Packages
        100 /var/lib/dpkg/status
     3.4.1-0ubuntu1 0
        500 http://ch.archive.ubuntu.com/ubuntu/ precise/main amd64 Packages

[Bilal Shahid (s9iper1)]

i guess its a online accounts bug not a empathy bug

[wateenellende (fpbeekhof)]

On 01/31/2013 07:21 PM, Bilal Shahid wrote:
> i guess its a online accounts bug not a empathy bug
>

Could you clarify that statement a bit ? What is an "online accounts
bug" exactly ?

TIA

[Bilal Shahid (s9iper1)]

find a duplicate bug #1029289
thanks for the bug report marking it as duplicate feel free to file more bugs you found

[wateenellende (fpbeekhof)]

Hi, bug #1029289 is not a duplicate.

1) I do not have to re-authenticate, I have to re-enter all account info every time.
2) I'm logging on to MSN, not google.

So, could you re-open this bug as a separate issue ? Thanks.

[Bilal Shahid (s9iper1)]

ahh ok
that may be a same problem waiting for that release.
anybody else can confirm this bug ?

[Paul Coene (pcoene1)]

I have the exact same problem. Every time I relogin empathy asks me for all my account information again.

[Paul Coene (pcoene1)]

Just to add, I am a new user of ubuntu and empathy. I've logged into my new system 3 times, each time empathy has no idea I had ever entered my account info. Once its up, its cool having all 5 accounts active... But each time I shutdown and login the next day, it treats me like a new user.

[Paul Coene (pcoene1)]

Again. I had to reboot my machine after 2 + weeks. Login - all my accounts gone. Not a log to accoutn problem, empathy thinks I am a new user with no accounts - forcing me to enter them all again. I'm close to giving up on empathy.

[Launchpad Janitor (janitor)]

[Expired for empathy (Ubuntu) because there has been no activity for 60 days.]