When setting the account to use a password to auto-identify with the IRC server, empathy prevents the account from signing in.

Bug #1071920 reported by Jon "The Nice Guy" Spriggs
46
This bug affects 9 people
Affects Status Importance Assigned to Milestone
Empathy
Unknown
Medium
empathy (Ubuntu)
Triaged
Low
Unassigned

Bug Description

I use irc.freenode.net, and when I set the password on the account, it shows a red bar (retry/edit/cancel) in the contacts list, or "grant access" in the accounts list.

Removing the password enables the account.

ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: account-plugin-irc 3.6.0.3-0ubuntu1
ProcVersionSignature: Ubuntu 3.5.0-17.28-generic 3.5.5
Uname: Linux 3.5.0-17-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.6.1-0ubuntu6
Architecture: amd64
Date: Fri Oct 26 22:12:12 2012
EcryptfsInUse: Yes
InstallationDate: Installed on 2012-10-05 (20 days ago)
InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release amd64 (20120823.1)
MarkForUpload: True
SourcePackage: empathy
UpgradeStatus: Upgraded to quantal on 2012-10-26 (0 days ago)

Revision history for this message
Jon "The Nice Guy" Spriggs (jontheniceguy) wrote :
Revision history for this message
Bilal Shahid (s9iper1) wrote :

thanks for the bug report
attach the empathy debug log file while reproducing it.

Changed in empathy (Ubuntu):
status: New → Incomplete
Revision history for this message
beniwtv (beniwtv-deactivatedaccount) wrote :

Hi,

Same happens to me here in 12.10 Quantal.

How can I get the debug log?

Ben

Revision history for this message
Bilal Shahid (s9iper1) wrote :

in terminal run this command and get the debugger window
empathy-debugger

Revision history for this message
Jon "The Nice Guy" Spriggs (jontheniceguy) wrote :

I tried it last night, and it just worked... so I don't know whether I've had an updated package, or if it's a first-run-bug or something else... very strange.

Revision history for this message
Ricardo Coelho (ram-coelho) wrote :

There you go. This is my empathy-debugger log on a 64 bits 12.10.

Revision history for this message
Andrei Shevchuk (shevchuk) wrote :

Here is my debugger log (disabled all other accounts, added empathy-debugger to autorun, then rebooted, so hopefully it is full and clean at the same time).

Revision history for this message
Bilal Shahid (s9iper1) wrote :

thanks for the bug report i am sending your bug to upstream please subscribe to that bug

Changed in empathy (Ubuntu):
importance: Undecided → Low
status: Incomplete → Triaged
Changed in empathy:
importance: Unknown → Medium
status: Unknown → New
Changed in empathy:
status: New → Incomplete
Changed in empathy:
status: Incomplete → Unknown
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