can't connect to google apps gchat account "account requires authorisation"
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
Empathy |
New
|
Medium
|
|||
empathy (Ubuntu) |
Triaged
|
Low
|
Unassigned | ||
gnome-control-center-signon (Ubuntu) |
Confirmed
|
Undecided
|
Unassigned |
Bug Description
I have a google apps gtalk jabber account configured in empathy that refuses to connect after upgrading to quantal. Error message "account requires authorisation" appears in the contact list.
ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: empathy 3.6.0.3-0ubuntu1
ProcVersionSign
Uname: Linux 3.5.0-17-generic x86_64
ApportVersion: 2.6.1-0ubuntu1
Architecture: amd64
Date: Mon Oct 8 16:02:38 2012
InstallationMedia: Ubuntu 10.04 "Lucid Lynx" - Release Candidate amd64 (20100419.1)
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
XDG_RUNTIME_
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: empathy
UpgradeStatus: Upgraded to quantal on 2012-10-05 (3 days ago)
Changed in empathy (Ubuntu): | |
status: | Incomplete → Opinion |
status: | Opinion → New |
Changed in empathy: | |
importance: | Unknown → Medium |
status: | Unknown → New |
thanks for the bug report
can you reproduce it ?
please attach the empathy log file with the bug report ?
you can get the empathy debugger while typing empathy-debugger in terminal