Internal Error when trying to connect

[Stephen Rees-Carter]

Every time I boot up Empathy refuses to connect to my two gTalk accounts for a while. Sometimes it resolves itself within 5 minutes, while other times it takes a lot longer.
It doesn't matter if I change my online status to Offline and back to Online, or click the little blue reload button, nothing seems to work.

This has been happening since I upgraded to 12.10 and Empathy was tied into the Online Accounts system.

What can I do to debug this so it can be fixed?

ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: empathy 3.6.0-0ubuntu1
ProcVersionSignature: Ubuntu 3.5.0-16.25-generic 3.5.4
Uname: Linux 3.5.0-16-generic x86_64
ApportVersion: 2.6.1-0ubuntu1
Architecture: amd64
Date: Fri Oct 5 07:01:11 2012
EcryptfsInUse: Yes
InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Alpha amd64 (20120914)
SourcePackage: empathy
UpgradeStatus: No upgrade log present (probably fresh install)

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Marek Tyburec (marek-tyburec)]

I am having the same issue after fresh install (of Ubuntu 12.10). I receive that internal error not only when trying to connect to google account, but aslo to facebook chat.

[Todd (toddgurz)]

fresh ubuntu 12.10 coming from Mint empathy wont connect to gtalk, IRC or anything , it tires for a second than says no reason given and internal error

[Tim Vanden Hende (tim-vanden-hende)]

I'm having the same problem. I have it with google, facebook and twitter accounts.

[Leandro Heck (leoheck)]

I notice the same problem since I installed Ubuntu 12.10.
Sometimes the empathy connect to gtalk and facebook.
In addition, the GMailWatch shares the same problems.
These problems happen at my work but at home don't.
Maybe these problems can be caused by a network configuration but I dont know.

[Walter Garcia-Fontes (walter-garcia)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner. There have been many changes in Ubuntu since that time you reported the bug and your problem may have been fixed with some of the updates. It would help us a lot if you could test it on a currently supported Ubuntu version. When you test it and it is still an issue, kindly upload the updated logs by running apport-collect <bug #> and any other logs that are relevant for this particular issue.

[Launchpad Janitor (janitor)]

[Expired for empathy (Ubuntu) because there has been no activity for 60 days.]