Unable to modify empathy accounts in gnome-online-accounts

[Julien Olivier]

Using gnome-shell, I want to modify empathy accounts, so I click on "accounts" in empathy main menu, and nothing happens. However, if I go to the gnome-online-accounts settings and add an account, it sucessfully appears in Empathy. So I guess Empathy "accounts" main menu entry should simply display goa settings in the control center.

PS: I'm using ubuntu-gnome-desktop, so I don't use ubuntu-online-accounts.

ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: empathy 3.6.0-0ubuntu1
ProcVersionSignature: Ubuntu 3.5.0-16.25-generic 3.5.4
Uname: Linux 3.5.0-16-generic i686
ApportVersion: 2.6.1-0ubuntu1
Architecture: i386
Date: Tue Oct 2 10:35:03 2012
InstallationMedia: Ubuntu 10.04.1 LTS "Lucid Lynx" - Release i386 (20100816.1)
ProcEnviron:
 LANGUAGE=fr:en
 TERM=xterm
 PATH=(custom, no user)
 LANG=fr_FR.UTF-8
 SHELL=/bin/bash
SourcePackage: empathy
UpgradeStatus: Upgraded to quantal on 2011-04-01 (550 days ago)

[Bilal Shahid (s9iper1)]

thanks for the bug report
please make the video of this behaviour and attach it?

[Julien Olivier (julo)]

There's not much to show, really: I just click on "accounts" and nothing happens...

[Bilal Shahid (s9iper1)]

thanks
i tried to reproduce it
1) started gnome shell
2) open empathy
3)click on accounts or press f4
result
it opened the accounts window
and there is no video attachd with your attachment i didnt see any one

[Julien Olivier (julo)]

@Bilal: Are you sure it's not using ubuntu-online-accounts (which comes with stock Ubuntu)? Make sure you've uninstalled mcp-account-manager-uoa when doing your test.

And about the video, it's there, definitely ("Video of me clicking on "accounts" and nothing happening. Edit (77.9 KiB, application/octet-stream)"). It's a webm file created using gnome-shell built-in screencast recorder.

[Oscar Araya (oaaraya)]

Make sure you have gnome-control-center-signon installed.

[Bilal Shahid (s9iper1)]

as you said in comment #3 There's not much to show, really: I just click on "accounts" and nothing happens...
so now i have installed gnome and i can open the gnome-control-center and add a account there as the Oscar mentioned i have also intalled that package
i open it and i have got a google account adding page so i can not reproduce the bug..
so now
just tell me which mirror are you using for update ?
see that you have updates or not use the main server for updates.

[Julien Olivier (julo)]

@Oscar: no, the bug is about the fact that it doesn't work when gnome-control-center-signon is not installed. I don't use stock Ubuntu, I use ubuntu gnome so I don't want gnome-control-center-signon. gnome-control-center-signon is the configuration tool for Ubuntu-Online-Accounts not for Gnome-Online-Accounts (as you know those are 2 different things).

So, I confirm the bug: there is a way to configure Empathy accounts through Ubuntu-Online-Accounts, but there is no way to confirgure them when using Gnome-Online-Accounts.

[Julien Olivier (julo)]

@Bilal: When gnome-control-center-signon is installed, you can configure Ubuntu-Online-Accounts, but still not Gnome-Online-Accounts.

[Ken VanDine (ken-vandine)]

Empathy uses UOA for accounts configuration, not GOA. Empathy is capable of seeing accounts from GOA, but it will launch the UOA dialog. Not something we can easily solve.

This is a rather complicated situation, you can read a good explanation at http://jeremy.bicha.net/2012/10/06/ubuntu-online-accounts-and-gnome/

[Julien Olivier (julo)]

@Ken: OK, I understand the difficulty. This is still a bug though, and that's why I report it.