Ubuntu

empathy-chat crashes when opening a window for a specific contact

Reported by Joe Barnett on 2012-08-30
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
empathy (Ubuntu)
Undecided
Unassigned

Bug Description

every time i open a chat window for a specific contact, empathy crashes.

for some reason, apport doesn't send the crash report, but silently exits, so attaching the /var/crash file to this manually filed bug

Joe Barnett (thejoe) wrote :

crash file

Bilal Shahid (s9iper1) wrote :

Thanks for taking time in filing the bug to make ubuntu better.
1) can you reproduce this bug ?
2) if so than please define the steps to reproduce it ?
 check that your system must be up to date

Changed in empathy (Ubuntu):
status: New → Incomplete
Joe Barnett (thejoe) wrote :

yes i can reproduce this 100% of the time by trying to open a window for a specific client, with latest up to date system

Changed in empathy (Ubuntu):
status: Incomplete → New
Bilal Shahid (s9iper1) wrote :

give me the specific steps to reproduce it on my system ?

Changed in empathy (Ubuntu):
status: New → Incomplete
Joe Barnett (thejoe) wrote :

probably not, is probably data dependent.

Changed in empathy (Ubuntu):
status: Incomplete → New
Bilal Shahid (s9iper1) wrote :

can you still reproduce it ?
if so than please report the bug when the apport mention it on your system here we can get the info we required.i am closing this bug please feel free if you get this bug again and please do me a favour report it when apport mention it on your system or where you have got this file usr........ empathy-chat crash open this file with apport you will get the steps to send it to launchpad that will be a suitable way
thanks

Changed in empathy (Ubuntu):
status: New → Invalid
Joe Barnett (thejoe) wrote :

yes it still happens every time. I cannot report via apport as reported above, the window never opens, even if i apport the crash file explicitly. the .crash file is attached above.

Changed in empathy (Ubuntu):
status: Invalid → New
Bilal Shahid (s9iper1) wrote :

need your attention
still crashing ?

Changed in empathy (Ubuntu):
status: New → Incomplete
Launchpad Janitor (janitor) wrote :

[Expired for empathy (Ubuntu) because there has been no activity for 60 days.]

Changed in empathy (Ubuntu):
status: Incomplete → Expired
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