Empathy doesn't show any ICQ contacts

Bug #1026810 reported by František Zatloukal
24
This bug affects 5 people
Affects Status Importance Assigned to Milestone
empathy (Ubuntu)
Fix Released
Undecided
Unassigned

Bug Description

Empathy doesn't show any ICQ contacts. Even if is active showing of Offline contacts. Other services like a facebook are okay. I tried apt-get purge and new, clean instal but it doesn't helped. Pidgin is ok too.
Ubuntu: 12.10 (quantal quetzal), updated daily
Empathy: 3.5.4ubuntu1

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Bilal Shahid (s9iper1) wrote :

thanks for the bug report
please attach the mission control log file with the bug report.?
you can get it from help ==> debug menu

Changed in empathy (Ubuntu):
status: New → Incomplete
Revision history for this message
František Zatloukal (zatloukal-frantisek) wrote :

I've followed https://live.gnome.org/Empathy/Debugging .
New way (GUI way) can't be done because i don't have help ==> debug menu in my empathy. I've duble checked empathy-dbg package presence(it wasn't installed, so I've installed it and than launched empathy). Still i can't see debug menu but something has changed > after empathy launch it shows me a red error toolbar at the top of empathy windows. There is ,,icq("icq_number") status set to logged out(i don't know exact english term, i am using czech version).
After, i tried old debug way from https://live.gnome.org/Empathy/Debugging , but logs are empty (both).
Gdb package is present too.

Revision history for this message
Bilal Shahid (s9iper1) wrote :

which version of empathy are you using ?

Revision history for this message
František Zatloukal (zatloukal-frantisek) wrote :

3.5.4ubuntu1

Revision history for this message
Bilal Shahid (s9iper1) wrote :

please attach the mission control log file its needed
you can find it in help ==> debug menu.

Revision history for this message
František Zatloukal (zatloukal-frantisek) wrote :

Hey guy - i don't have it there - look at attachment.

Revision history for this message
Bilal Shahid (s9iper1) wrote :

is this bug is only with icq or some other social networks like google mail or yahoo etc ??

Revision history for this message
František Zatloukal (zatloukal-frantisek) wrote :

Only with ICQ (i´v tested facebook and icq only).
Should i test more networks?

Revision history for this message
František Zatloukal (zatloukal-frantisek) wrote :

I can confirm that this bug has been fixed in Empathy 3.5.4.1 update. Probably somebody reported this at upstream.

Changed in empathy (Ubuntu):
status: Incomplete → Fix Released
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