Missing run_email2trac

[Walter Li]

The package in precise does not include run_email2trac binary. This file is necessary for changing from the MTA user to the trac user.

Release: 12.04
Package: trac-email2trac_2.4.7-1

Expected behavior:
 1. Email trac@domain
 2. Trac creates new ticket or updates existing ticket

Actual behavior:
 Using run_email2trac:
   /var/log/mail.log
   fatal: execvp /usr/bin/run_email2trac: No such file or directory
 Using email2trac:
  /var/log/syslog
   email2trac trac: trac error: [Errno 13] Permission denied: u'/var/trac/log/trac.log'

My Resolution:
 1. Download source from ftp://ftp.sara.nl/pub/outgoing/email2trac.tar.gz
 2. Build/Install according to: https://subtrac.sara.nl/oss/email2trac/wiki/Email2tracInstallation#Debianpackage

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Vario Fox (variofox)]

I followed the instructions on
https://subtrac.sara.nl/oss/email2trac/wiki/Email2tracInstallation#Debianpackage
which are:
---
 wget ftp://ftp.sara.nl/pub/outgoing/email2trac.tar.gz
 tar -xzvf email2trac.tar.gz
 cd email2trac-1.6.0/
 #Now we need to install required packages to build the .deb file
 aptitude install build-essential cdbs chrpath
 dpkg-buildpackage -B

#Read the output and if everything went ok the folder should have .deb file.
 cd ../
 dpkg -i email2trac_X.XX.XX-XX_amd64.deb
---

The resulting run_email2trac executable in the debian package was configured with the incorrect defaults:
prefix=/usr/local --- has to be /usr/
exec_prefix=$prefix/bin
sysconfdir=$prefix/etc --- has to be /etc
MTA_USER=nobody --- has to be fetchmail
TRAC_USER=www-data

Of course, on ubuntu these values are different, so I hat to execute
 ./configure --with-mta_user=fetchmail --with-trac_user=www-data --prefix=/usr --sysconfdir=/etc

buildpackage executes a make clean (resetting the above config change), so it is not directly possible to build a correct debian package.

After executing configure as above, I compiled using "make" and copied the newly compiled run_email2trac to /usr/bin/run_email2trac
 cp run_email2trac /usr/bin/

This now works.

For more info, see also my attempts to use email2trac with an older version of ubuntu
https://subtrac.sara.nl/oss/email2trac/ticket/263

[Rüdiger Kupper (ruediger.kupper)]

Without the run_email2trac binary, the package trac-email2trac is unusable. It should be considered broken.
I was able to build the run_email2trac binary as described above, but this is well beyond the abilities of many Ubuntu users.
Please fix!

[Falko Trojahn (falko-5)]

As stated here: https://oss.trac.surfsara.nl/email2trac/wiki/Email2tracMta#Noteforpostfix
run_email2trac is not needed when using postfix.

[Martin (debacle)]

Please read /usr/share/doc/trac-email2trac/README
It's all explained there. Nothing is "broken", but
if you insist on the workflow using run_email2trac,
it is just not supported by the Debian/Ubuntu package.

Could someone please close this bug or declare it "wishlist", please?