no "add account" in account menu of Ekiga

[Jacky Wynants]

Binary package hint: ekiga

the edit/account menu in Ekiga 3.2.7. that came with Ubuntu 10.10 Netbook Remix doesn't contain an option to "add account" !

ProblemType: Bug
DistroRelease: Ubuntu 10.10
Package: ekiga 3.2.7-2ubuntu1
ProcVersionSignature: Ubuntu 2.6.35-25.44-generic 2.6.35.10
Uname: Linux 2.6.35-25-generic i686
Architecture: i386
Date: Fri Feb 18 07:25:59 2011
ExecutablePath: /usr/bin/ekiga
InstallationMedia: Ubuntu-Netbook 10.10 "Maverick Meerkat" - Release i386 (20101007)
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: ekiga

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[mspanc (mspanc)]

I can confirm the issue in 12.04 LTS. All buttons in the accounts dialog are disabled. There's no way in fact to add SIP account what makes ekiga completely useless. Please see attached screenshot.

[Gorshenkov Sergey (uni-advisor)]

See this https://mail.gnome.org/archives/ekiga-list/2011-April/msg00003.html
Press F10 on account window (go to top menu), you will see entry Add SIP, h323 account.

[mspanc (mspanc)]

Sergey, thank you for suggestion, but I think that how far it is from modern usability standards & how ubuntu try to position itself on the market still allows to call that "feature" a bug.

[tamalet (tamalet)]

I was having the same problem. I think there is a serious usability problem here.
Just to make it clear, you have to open the Accounts window. There is no button to add an account there, you have to find it in the (hidden) menu of that window.

[Eugen Dedu (eugen-dedu)]

What is the problem here? Is that the menu is not easily visible? Or that on some machines it is not shown?!

[mspanc (mspanc)]

That it is not easily visible, you see 4 disabled buttons and you expect having 5th one "Add" in the same place. Not in the menu, which is hidden by default under unity due to how unity's single menubar on top of the screen works. When you look on gnome apps, which are kind of standard, you really don't expect such functionality to be in the menu if you open a modal window.

[JLuc (jluc-q)]

I had to maximize the "Accounts" window fullscreen so as to be able to access the menu option (and maybe also press F10, i'm not sure if that was usefull).