[Regression] Missing voice mail indicator (MWI) for SIP accounts

Bug #459147 reported by Ian McMichael
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Ekiga
Fix Released
Medium
ekiga (Ubuntu)
Triaged
Low
Unassigned

Bug Description

Binary package hint: ekiga

When using Ekiga 2.0.12 from Intrepid with Asterisk, an extension with new voice mail waiting shows a count of the messages waiting in the status bar at the bottom of the window. However when upgraded to Ekiga 3.2.0 on Jaunty there is no longer any indication of messages waiting. Both fail to display anything in the Voice Mails column of the Accounts dialog.

I have attached a SIP trace of the packets between Ekiga and Asterisk on both releases to show that the information is presented. It is not clear from the Ekiga documentation how MWI is supposed to be implemented in this code stream. Is this a regression?

ProblemType: Bug
Architecture: i386
DistroRelease: Ubuntu 9.04
ExecutablePath: /usr/bin/ekiga
Package: ekiga 3.2.0-0ubuntu2
ProcEnviron:
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
SourcePackage: ekiga
Tags: ubuntu-unr
Uname: Linux 2.6.28-15-generic i686

Revision history for this message
Ian McMichael (ian-sigma-uk) wrote :
Revision history for this message
Yannick Defais (sevmek) wrote :

Hi,

Would you try Ekiga 3.2.6 (latest release) to check if the issue is fixed?

https://launchpad.net/~sevmek/+archive/ekiga-released

Best regards,
Yannick

Revision history for this message
Ian McMichael (ian-sigma-uk) wrote :

Hi Yannick,

I've installed Ekiga 3.2.6~ppa~jaunty1 from your PPA as requested and re-tested. There's still no indication anywhere of voice mail. I'm still not sure where I should see it in the 3.2 code stream but it's not on the status bar (next to the "signal strength" indicator), in the call log, in the Accounts dialog or anywhere on the tray icon.

I've tested logging into an account which already has new messages and missing a call so that I get a new message while on-line. Neither give any indication a message is waiting. There is a new bug in 3.2.6 where the incoming call window remains open even after the call stops ringing and diverts to voice mail. Let me know if you'd like that logged as a separate bug?

Is there any other information I can collect for you?

Regards,

Ian.

Revision history for this message
Yannick Defais (sevmek) wrote :

Hi,

Thank you for testing! I'm pushing this bug upstream.

For the window remaining open, please report directly upstream (as Ubuntu does not support 3.2.6):
http://bugzilla.gnome.org/enter_bug.cgi?product=ekiga

Best regards,
Yannic

Yannick Defais (sevmek)
Changed in ekiga (Ubuntu):
status: New → Confirmed
summary: - Missing voice mail indicator (MWI) for SIP accounts
+ [Regression] Missing voice mail indicator (MWI) for SIP accounts
Changed in ekiga (Ubuntu):
importance: Undecided → Low
status: Confirmed → Triaged
Changed in ekiga:
status: Unknown → New
Changed in ekiga:
importance: Unknown → Medium
Changed in ekiga:
status: New → Fix Released
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