CDROM door does not open

[joshua pritikin]

Binary package hint: eject

root@dell-desktop:~# eject -v /dev/sr0
eject: device name is `/dev/sr0'
eject: expanded name is `/dev/sr0'
eject: `/dev/sr0' is not mounted
eject: `/dev/sr0' is not a mount point
eject: `/dev/sr0' is not a multipartition device
eject: trying to eject `/dev/sr0' using CD-ROM eject command
eject: CD-ROM eject command failed
eject: trying to eject `/dev/sr0' using SCSI commands
eject: SCSI eject succeeded

However, nothing happens and the door remains shut.

ProblemType: Bug
Architecture: i386
Date: Sun Oct 4 07:33:11 2009
DistroRelease: Ubuntu 9.10
Package: eject 2.1.5+deb1+cvs20081104-6
ProcEnviron:
 PATH=(custom, user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-11.36-generic
SourcePackage: eject
Uname: Linux 2.6.31-11-generic i686

[joshua pritikin (jpritikin73)]

A few more details:

- There is no CD in the drive. The drive is empty.
- The physical switch on the CD-ROM drive also does nothing.
- The door works fine after reboot. It only gets locked after ejecting 1-2 CDs.

[joshua pritikin (jpritikin73)]

Also, I did not have this problem with Jaunty. It looks like a Karmic regression.

[Rui Moreira (rui-f-moreira)]

Hi, jpritikin73

I also have this issue and I hope somebody fixes this.
The only way I can open the drive is issuing these commands:
eject -m
eject -v
Its not perfect but at least it does let me open the drive... hope it works for you

[Rob Brugh (robi1nz)]

I'm new to using ubantu as yet don't know how to do commands or where. door to cd-rom opened twice then won't open.

[Rui Moreira (rui-f-moreira)]

It seems Canonical has no solution for this!
I've had this problem in Jaunty, Karmic and guess what? I've installed Lucid and the issue is still here...
I know it's still a Beta version and I refuse to go back to window$ just for this 1 issue but I'm guessing many people will do just that. Everybody still uses CD and DVD drives.

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Mark Brown (mstevenbrown)]

I am seeing this in 13.10, on a Lenovo L430.
- There is no CD in the drive. The drive is empty.
- The physical switch on the CD-ROM drive also does nothing.
- The door works fine after reboot. It only gets locked after ejecting 1 CD.
- This happens when ejecting using Nautilus, and when ejecting using Unity dock right-click-eject.

$ sudo eject -v
[sudo] password for xxx:
eject: using default device `cdrom'
eject: device name is `cdrom'
eject: expanded name is `/dev/cdrom'
eject: `/dev/cdrom' is a link to `/dev/sr0'
eject: `/dev/sr0' is not mounted
eject: `/dev/sr0' is not a mount point
eject: `/dev/sr0' is not a multipartition device
eject: trying to eject `/dev/sr0' using CD-ROM eject command
eject: CD-ROM eject command failed
eject: trying to eject `/dev/sr0' using SCSI commands
eject: SCSI eject failed
eject: trying to eject `/dev/sr0' using floppy eject command
eject: floppy eject command failed
eject: trying to eject `/dev/sr0' using tape offline command
eject: tape offline command failed
eject: unable to eject, last error: Inappropriate ioctl for device

$ sudo hdparm -I /dev/sr0

/dev/sr0:

ATAPI CD-ROM, with removable media
 Model Number: HL-DT-ST DVDRAM GT80N
 Serial Number: M8LD9N22229
 Firmware Revision: LN81
 Transport: Serial, ATA8-AST, SATA 1.0a, SATA II Extensions, SATA Rev 2.5, SATA Rev 2.6, SATA Rev 3.0
Standards:
 Likely used CD-ROM ATAPI-1
Configuration:
 DRQ response: 50us.
 Packet size: 12 bytes
 cache/buffer size = unknown
Capabilities:
 LBA, IORDY(can be disabled)
 DMA: mdma0 mdma1 mdma2 udma0 udma1 udma2 udma3 udma4 udma5 *udma6
      Cycle time: min=120ns recommended=120ns
 PIO: pio0 pio1 pio2 pio3 pio4
      Cycle time: no flow control=120ns IORDY flow control=120ns
Commands/features:
 Enabled Supported:
    * Power Management feature set
    * PACKET command feature set
    * DEVICE_RESET command
    * NOP cmd
    * 64-bit World wide name
    * Gen1 signaling speed (1.5Gb/s)
    * Phy event counters
      Device-initiated interface power management
      Asynchronous notification (eg. media change)
    * Software settings preservation