On acer aspire es1-533-p9fw ,kubuntu 16.10 , win 10 efibootmgr crashes and pc freezes when you try to change the boot order

Bug #1671794 reported by thk on 2017-03-10
This bug affects 1 person
Affects Status Importance Assigned to Milestone
efibootmgr (Ubuntu)

Bug Description

I installed many times first ubuntu then win 10 or vice versa.
Ubuntu 16.10 installation hangs when it tries to install grub.
I made the installation following last post in this topic http://askubuntu.com/questions/862946/unable-to-install-ubuntu-on-acer-aspire-es1-533 .
The problem is that you cannot put linux uefi boot manager to take over before windows boot manager.
I can boot linux by pressing F12 which brings up the laptop boot menu , where i am presented by the dialog to choose windows boot manager or linux.
If I don't press F12 computer boots windows 10.
I can see the boot order of EFi with
sudo efibootmgr
and I can see that windows boot manager is before linux.

sudo efibootmgr

BootCurrent: 0000
Timeout: 0 seconds
BootOrder: 0003,0000,2001,2002,2003
Boot0000* Linux
Boot0001* Unknown Device:
Boot0003* Windows Boot Manager
Boot2001* EFI USB Device
Boot2003* EFI Network

Now, when I try to change the order and put Linux boot loader to be first
with the command
sudo efibootmgr -o 0000,0003,2001,2002,2003
pc freezes same as it froze during installation when it tried to install grub.
I have also tested with latest efibootmgr on ubuntu 17.04 alpha
with same results.

The funny thing is that this laptop came with linpus pre installed that never booted. I contacted Acer Greece support and they told me to install only Windows 10.I thought I ve seen many things in computers and IT . I would never imagine that a laptop with original OS Linux would have such big problems with linux.

ProblemType: Bug
DistroRelease: Ubuntu 16.10
Package: efibootmgr 0.12-4
ProcVersionSignature: Ubuntu 4.8.0-41.44-generic 4.8.17
Uname: Linux 4.8.0-41-generic x86_64
ApportVersion: 2.20.3-0ubuntu8.2
Architecture: amd64
CurrentDesktop: KDE
Date: Fri Mar 10 13:33:48 2017
 gcc-6-base 6.2.0-5ubuntu12
 libc6 2.24-3ubuntu2
 libefivar0 0.23-2
 libgcc1 1:6.2.0-5ubuntu12
InstallationDate: Installed on 2017-03-09 (0 days ago)
InstallationMedia: Kubuntu 16.10 "Yakkety Yak" - Release amd64 (20161012.1)
SourcePackage: efibootmgr
UpgradeStatus: No upgrade log present (probably fresh install)

thk (thkatsou) wrote :
thk (thkatsou) on 2017-03-10
description: updated
thk (thkatsou) wrote :

Tried to install rEFInd. Computer froze the same way during installation. Secure Boot is turned off in Bios.

thk (thkatsou) on 2017-03-10
description: updated
thk (thkatsou) wrote :

Ok finally I was able to bring ubuntu efi boot manager first, from windows 10 with bcdedit command.
Search in menu for powershell right click -> run as administrator and run:

bcdedit /set '{bootmgr}' path \EFI\BOOT\bootx64.efi

Mario Limonciello (superm1) wrote :

Based on the behavior your describe this is an issue with the firmware and the inability to change NVRAM in the OS. There isn't much that can be done about this other than it being fixed in the firmware. You'll need to contact your manufacturer to get that fixed.

I'm going to mark this issue as "Invalid" as a result.

Changed in efibootmgr (Ubuntu):
status: New → Invalid
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