duplicity does NOT close properly

Bug #1980908 reported by Teh Kok How
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Duplicity
Incomplete
Undecided
Unassigned
Déjà Dup
Incomplete
Undecided
Unassigned
duplicity (Ubuntu)
New
Undecided
Unassigned

Bug Description

Duplicity process stays running after closing deja-dup backups app from Ubuntu desktop. Openning up deja-dup again, go to Restore tab, error message shows "Another duplicity instance is already running with this archive directory". `ps -ef | grep duplicity` shows the process still running.

Revision history for this message
Kenneth Loafman (kenneth-loafman) wrote :

Please provide some more info:

- version number of duplicity and deja-dup
- Python version running
- OS version

Also, how did you exit deja-dup? Clean exit or task killed?

Revision history for this message
Teh Kok How (khteh) wrote :

- version number of duplicity and deja-dup: duplicity 0.8.22, deja-dup 42.9
- Python version running: 3.10.4
- OS version: 22.04, 5.15.0-40-generic

Revision history for this message
Kenneth Loafman (kenneth-loafman) wrote :

Also, how did you exit deja-dup? Clean exit or task killed?

Is this repeatable? I don't have a Linux GUI to test on, just terminal.

Revision history for this message
Michael Terry (mterry) wrote :

Hi, Kenneth! This would almost certainly just be Deja Dup's fault, I can't imagine duplicity would be an issue here.

@khteh - it should be safe to kill an active duplicity process and restart your backup, to recover from this happening as a workaround. But obviously, there's still the bug that it did happen in the first place.

How did you close Deja Dup? Normally, there's the progress dialog with cancel or resume later buttons, both of which should stop the duplicity process. If Deja Dup was shut down unexpectedly, I could maybe see this happening.

Changed in deja-dup:
status: New → Incomplete
Revision history for this message
Teh Kok How (khteh) wrote :

Not an "active" process! Backup completed, open up DejaDup GUI Restore tab to view the content and saw this error!

Changed in duplicity:
status: New → Incomplete
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