package linux-image-generic-hwe-16.04 4.8.0.53.24 failed to install/upgrade: package linux-image-generic-hwe-16.04 is already installed and configured

Bug #1694507 reported by Djordje Jeremic
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
dpkg (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

I installed Windows 7 alongside Ubuntu 16.04 lts. I done everything like this video https://www.youtube.com/watch?v=WnRp0qguq80 but then got some error that didn't allow me to get into Ubuntu. After that, I watched how to repair Ubuntu grub video on youtube and done like they said.

ProblemType: Package
DistroRelease: Ubuntu 16.04
Package: linux-image-generic-hwe-16.04 4.8.0.53.24
ProcVersionSignature: Ubuntu 4.8.0-52.55~16.04.1-generic 4.8.17
Uname: Linux 4.8.0-52-generic x86_64
NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia
ApportVersion: 2.20.1-0ubuntu2.6
AptdaemonVersion: 1.1.1+bzr982-0ubuntu14
Architecture: amd64
CrashReports:
 600:0:116:602458:2017-05-30 20:04:51.056544780 +0200:2017-05-30 20:04:52.056544780 +0200:/var/crash/linux-image-generic-hwe-16.04.0.crash
 600:0:116:602459:2017-05-30 20:04:51.988543061 +0200:2017-05-30 20:04:51.524532026 +0200:/var/crash/linux-image-4.8.0-53-generic.0.crash
 600:0:116:602471:2017-05-30 20:04:52.024543917 +0200:2017-05-30 20:04:51.988543061 +0200:/var/crash/linux-image-extra-4.8.0-53-generic.0.crash
Date: Tue May 30 20:04:52 2017
DuplicateSignature:
 package:linux-image-generic-hwe-16.04:4.8.0.53.24
 Processing triggers for mime-support (3.59ubuntu1) ...
 dpkg: error processing package linux-image-4.8.0-53-generic (--configure):
  package linux-image-4.8.0-53-generic is already installed and configured
ErrorMessage: package linux-image-generic-hwe-16.04 is already installed and configured
InstallationDate: Installed on 2017-04-11 (49 days ago)
InstallationMedia: Ubuntu 16.04.2 LTS "Xenial Xerus" - Release amd64 (20170215.2)
RelatedPackageVersions:
 dpkg 1.18.4ubuntu1.2
 apt 1.2.20
SourcePackage: dpkg
Title: package linux-image-generic-hwe-16.04 4.8.0.53.24 failed to install/upgrade: package linux-image-generic-hwe-16.04 is already installed and configured
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Djordje Jeremic (djetic) wrote :
tags: removed: need-duplicate-check
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in dpkg (Ubuntu):
status: New → Confirmed
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