package memtest86+ 4.20-1.1ubuntu8 failed to install/upgrade: package memtest86+ is already installed and configured

[Lawrence Schokker]

Hi there
I've had Ubuntu 14.04 on this computer for ages now, but my hard-drive started to play up. so I tried loading the new Ubuntu on a new hard-drive, but it kept failing to install, so then I loaded 14.04 on the new drive and that worked. Then I followed the screen prompts to update to the new version (16?) and then the update could not be completed and this bug report happened. When I restarted the pc I had to use the recovery mode. I'm not too sure where to go now. I haven't had much experience at with software problems, so I rely on the forums etc to help solve my problems.

Cheers, Lawrence

ProblemType: Package
DistroRelease: Ubuntu 16.04
Package: memtest86+ 4.20-1.1ubuntu8
ProcVersionSignature: Ubuntu 4.4.0-38.57-generic 4.4.19
Uname: Linux 4.4.0-38-generic i686
ApportVersion: 2.20.1-0ubuntu2.1
AptdaemonVersion: 1.1.1+bzr982-0ubuntu14
Architecture: i386
CrashReports:
 644:0:116:0:2016-10-01 09:57:01.464689473 +1300:2016-10-01 09:57:01.464689473 +1300:/var/crash/linux-image-generic-lts-xenial.0.upload
 600:109:116:0:2016-10-01 09:57:05.093207705 +1300:2016-10-01 09:57:05.093207705 +1300:/var/crash/linux-image-generic-lts-xenial.0.uploaded
 640:0:116:4019671:2016-10-01 09:56:56.656130075 +1300:2016-10-01 09:57:01.464689473 +1300:/var/crash/linux-image-generic-lts-xenial.0.crash
 600:0:116:889744:2016-10-01 01:59:31.914855003 +1300:2016-10-01 01:59:32.914855003 +1300:/var/crash/memtest86+.0.crash
 600:0:116:889739:2016-10-01 01:59:32.718855000 +1300:2016-10-01 01:59:32.546855000 +1300:/var/crash/manpages-dev.0.crash
Date: Sat Oct 1 01:59:32 2016
ErrorMessage: package memtest86+ is already installed and configured
InstallationDate: Installed on 2016-09-30 (0 days ago)
InstallationMedia: Ubuntu 14.04.5 LTS "Trusty Tahr" - Release i386 (20160803)
RelatedPackageVersions:
 dpkg 1.18.4ubuntu1.1
 apt 1.2.12~ubuntu16.04.1
SourcePackage: dpkg
Title: package memtest86+ 4.20-1.1ubuntu8 failed to install/upgrade: package memtest86+ is already installed and configured
UpgradeStatus: Upgraded to xenial on 2016-09-30 (0 days ago)

[Lawrence Schokker (nzdutchlarry)]

Hi guys think I might have solved it by using the Ubuntu diagnostics and system check.
I can't actually remember what it was that did it in the end, but now it starts without having to do the system recovery thing.