Unrecognized flash drive and REQUEST

Bug #2061205 reported by Len B
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
dolphin (Ubuntu)
New
Undecided
Len B

Bug Description

My operating system is Ubuntu Studio using Ubuntu 23.10. The large USB flash drive I have recently purchased is not recognized by Ubuntu. Using the command line tools dmesg and smartctl I have found that the issue is that Ubuntu does not recognize the flash drive's bridge. Using the same hardware (ie dual-boot laptop), Windows easily recognized it. Partitioning, formatting and copying a file to the flash drive using Windows 10 did not make the flash drive recognizable to Ubuntu. Please add the USB bridge's chipset from the following vendor and product(s) to Ubuntu so these flash drives can be recogznized.

Vendor: Integrated Technology Express, Inc
Product: Chipsbank CBM2199 Flash Drive (aka UDisk)

Thanks!

Tags: bot-comment
Revision history for this message
Ubuntu Foundations Team Bug Bot (crichton) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Libera.chat.

To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/2061205/+editstatus and add the package name in the text box next to the word Package.

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

tags: added: bot-comment
Changed in ubuntu:
status: New → Invalid
Len B (ggbroo)
affects: ubuntu → dolphin (Ubuntu)
Changed in dolphin (Ubuntu):
assignee: nobody → Len B (ggbroo)
status: Invalid → New
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