package linux-image-6.8.0-35-generic 6.8.0-35.35+1 failed to install/upgrade: run-parts: /etc/kernel/postinst.d/dkms exited with return code 11

[James McBroom]

The following occurred during an apt upgrade command:

Error! Bad return status for module build on kernel: 6.8.0-35-generic (x86_64)
Consult /var/lib/dkms/synosnap/0.10.19/build/make.log for more information.
dkms autoinstall on 6.8.0-35-generic/x86_64 succeeded for evdi
dkms autoinstall on 6.8.0-35-generic/x86_64 failed for synosnap(10)
Error! One or more modules failed to install during autoinstall.
Refer to previous errors for more information.
 * dkms: autoinstall for kernel 6.8.0-35-generic
   ...fail!
run-parts: /etc/kernel/postinst.d/dkms exited with return code 11
dpkg: error processing package linux-image-6.8.0-35-generic (--configure):
 installed linux-image-6.8.0-35-generic package post-installation script subproc
ess returned error exit status 11
Errors were encountered while processing:
 synosnap
 linux-image-6.8.0-35-generic
* synosnap dpkg post hook check
dumping distro info
compare distro info
check for file trigger

ProblemType: Package
DistroRelease: Ubuntu 24.04
Package: linux-image-6.8.0-35-generic 6.8.0-35.35+1
ProcVersionSignature: Ubuntu 6.8.0-35.35-generic 6.8.4
Uname: Linux 6.8.0-35-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.28.1-0ubuntu3
Architecture: amd64
CRDA: N/A
CasperMD5CheckResult: pass
Date: Thu Jun 20 04:21:57 2024
ErrorMessage: run-parts: /etc/kernel/postinst.d/dkms exited with return code 11
InstallationDate: Installed on 2024-04-26 (54 days ago)
InstallationMedia: Ubuntu 24.04 LTS "Noble Numbat" - Release amd64 (20240424)
MachineType: Dell Inc. Precision 7730
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.8.0-35-generic root=UUID=a0bcae06-d030-4cc9-8ad9-7da0867e9709 ro quiet splash vt.handoff=7
Python3Details: /usr/bin/python3.12, Python 3.12.3, python3-minimal, 3.12.3-0ubuntu1
PythonDetails: N/A
RelatedPackageVersions: grub-pc N/A
SourcePackage: dkms
Title: package linux-image-6.8.0-35-generic 6.8.0-35.35+1 failed to install/upgrade: run-parts: /etc/kernel/postinst.d/dkms exited with return code 11
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/01/2023
dmi.bios.release: 1.31
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.31.0
dmi.board.name: 0VC5H3
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.31.0:bd11/01/2023:br1.31:svnDellInc.:pnPrecision7730:pvr:rvnDellInc.:rn0VC5H3:rvrA00:cvnDellInc.:ct10:cvr:sku0832:
dmi.product.family: Precision
dmi.product.name: Precision 7730
dmi.product.sku: 0832
dmi.sys.vendor: Dell Inc.

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.