package linux-image-6.2.0-23-generic 6.2.0-23.23 failed to install/upgrade: run-parts: /etc/kernel/postinst.d/dkms exited with return code 11

Bug #2024346 reported by Ashish Prabhakar
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
dkms (Ubuntu)
New
Undecided
Unassigned

Bug Description

I plugged in external monitor and set the settings to external display. But even after removing HDMI cable, it not showing content in laptop screen (black screen). I have restarted system twice.

ProblemType: Package
DistroRelease: Ubuntu 23.04
Package: linux-image-6.2.0-23-generic 6.2.0-23.23
ProcVersionSignature: Ubuntu 6.2.0-20.20-generic 6.2.6
Uname: Linux 6.2.0-20-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.26.1-0ubuntu2
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: ashish-prabhakar 2339 F.... wireplumber
 /dev/snd/controlC2: ashish-prabhakar 2339 F.... wireplumber
 /dev/snd/controlC1: ashish-prabhakar 2339 F.... wireplumber
 /dev/snd/seq: ashish-prabhakar 2336 F.... pipewire
CRDA: N/A
CasperMD5CheckResult: unknown
Date: Fri Jun 16 18:16:00 2023
ErrorMessage: run-parts: /etc/kernel/postinst.d/dkms exited with return code 11
InstallationDate: Installed on 2023-05-24 (25 days ago)
InstallationMedia: Ubuntu 23.04 "Lunar Lobster" - Release amd64 (20230418)
MachineType: ASUSTeK COMPUTER INC. ROG Strix G531GV_G531GV
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.2.0-20-generic root=UUID=b6a95648-2d38-4582-b8b1-d629e81dbc99 ro quiet splash vt.handoff=7
Python3Details: /usr/bin/python3.11, Python 3.11.2, python3-minimal, 3.11.2-1
PythonDetails: N/A
RelatedPackageVersions: grub-pc N/A
SourcePackage: dkms
Title: package linux-image-6.2.0-23-generic 6.2.0-23.23 failed to install/upgrade: run-parts: /etc/kernel/postinst.d/dkms exited with return code 11
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/01/2021
dmi.bios.release: 5.13
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: G531GV.308
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: G531GV
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrG531GV.308:bd02/01/2021:br5.13:svnASUSTeKCOMPUTERINC.:pnROGStrixG531GV_G531GV:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnG531GV:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:sku:
dmi.product.family: ROG Strix
dmi.product.name: ROG Strix G531GV_G531GV
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.

Revision history for this message
Ashish Prabhakar (ash2303) wrote :
tags: removed: need-duplicate-check
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