package linux-image-5.4.0-51-generic 5.4.0-51.56 failed to install/upgrade: run-parts: /etc/kernel/postinst.d/dkms exited with return code 4

Bug #1899982 reported by Shaunak Sarkar
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
dkms (Ubuntu)
New
Undecided
Unassigned

Bug Description

i get a sudden black screen and when i restarted the system and tried to update the packages it got crashed and i can't install them.

ProblemType: Package
DistroRelease: Ubuntu 20.04
Package: linux-image-5.4.0-51-generic 5.4.0-51.56
ProcVersionSignature: Ubuntu 5.4.0-51.56-generic 5.4.65
Uname: Linux 5.4.0-51-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu27.9
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: gdm 2113 F.... pulseaudio
                      shaunak 6525 F.... pulseaudio
CasperMD5CheckResult: skip
Date: Thu Oct 15 19:11:52 2020
ErrorMessage: run-parts: /etc/kernel/postinst.d/dkms exited with return code 4
InstallationDate: Installed on 2020-10-09 (5 days ago)
InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 002: ID 8087:0aaa Intel Corp.
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Lsusb-t:
 /: Bus 02.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/8p, 10000M
 /: Bus 01.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/16p, 480M
     |__ Port 14: Dev 2, If 0, Class=Wireless, Driver=btusb, 12M
     |__ Port 14: Dev 2, If 1, Class=Wireless, Driver=btusb, 12M
MachineType: Micro-Star International Co., Ltd. GF63 Thin 9RCX
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-51-generic root=UUID=89b72707-7456-4873-bb79-fec4b4dac907 ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
Python3Details: /usr/bin/python3.8, Python 3.8.5, python3-minimal, 3.8.2-0ubuntu2
PythonDetails: N/A
RelatedPackageVersions: grub-pc 2.04-1ubuntu26.4
SourcePackage: dkms
Title: package linux-image-5.4.0-51-generic 5.4.0-51.56 failed to install/upgrade: run-parts: /etc/kernel/postinst.d/dkms exited with return code 4
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/26/2020
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: E16R3IMS.309
dmi.board.asset.tag: Default string
dmi.board.name: MS-16R3
dmi.board.vendor: Micro-Star International Co., Ltd.
dmi.board.version: REV:1.0
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 10
dmi.chassis.vendor: Micro-Star International Co., Ltd.
dmi.chassis.version: Default string
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrE16R3IMS.309:bd03/26/2020:svnMicro-StarInternationalCo.,Ltd.:pnGF63Thin9RCX:pvrREV1.0:rvnMicro-StarInternationalCo.,Ltd.:rnMS-16R3:rvrREV1.0:cvnMicro-StarInternationalCo.,Ltd.:ct10:cvrDefaultstring:
dmi.product.family: GF
dmi.product.name: GF63 Thin 9RCX
dmi.product.sku: 16R3.3
dmi.product.version: REV:1.0
dmi.sys.vendor: Micro-Star International Co., Ltd.

Revision history for this message
Shaunak Sarkar (shaunak2203) wrote :
tags: removed: need-duplicate-check
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