[dialer-app] Can't hang up phone calls

Bug #1512327 reported by themeles
36
This bug affects 8 people
Affects Status Importance Assigned to Milestone
Canonical System Image
New
Critical
Bill Filler
Ubuntu UX
Fix Committed
High
Olga Kemmet
dialer-app (Ubuntu)
Confirmed
Critical
Tiago Salem Herrmann

Bug Description

Recently I had a problem with hanging up. I don't think it was just with incoming calls but in that case I was able to reproduce it. I have all the recent updates installed and I think the problem only occurred after the update to OTA-7.

- Somebody calls me
- Name appears in the dialog and I take off
- The dialer app opens but doesn't show the name nor number nor the calling time but the call works
- It is not possible to hang up the call by pressing the red button
- I close the dialer app, the green bar at the top appears
- I reopen it, at this point I might be able to hang up the call otherwise I have to redo the closing

I couldn't find the combination which led to this issue.

Could be related to bug #1377996.

--------- UX comment -----------

The dialer should always show the contact who is calling. Also, it should always be possible to hang up the call.

themeles (themeles)
description: updated
description: updated
Changed in ubuntu-ux:
assignee: nobody → Olga Kemmet (olga-kemmet)
status: New → Fix Committed
importance: Undecided → High
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in dialer-app (Ubuntu):
status: New → Confirmed
Bill Filler (bfiller)
Changed in dialer-app (Ubuntu):
importance: Undecided → Critical
assignee: nobody → Tiago Salem Herrmann (tiagosh)
Changed in canonical-devices-system-image:
importance: Undecided → Critical
assignee: nobody → Bill Filler (bfiller)
milestone: none → ww02-2016
Revision history for this message
Tomas Öqvist (tomoqv) wrote :

Yes, this is becoming my number one most annoying issue on my Bq Aquaris 4.5. This happens on most of my outgoing phone calls and if I believe quite often when receiving phone calls as well.

Revision history for this message
John Dolz (jdolz) wrote :

I had this happen to me once on a Bq E5. It hasn't happened again and I wouldn't know how to reproduce it though. It was an incoming call.

Revision history for this message
Jean-Baptiste Lallement (jibel) wrote :

Confirmed on arale rc-proposed. It happens rather frequently on incoming calls. Similarly it also happens that the dialpad stops responding too during the call.

tags: added: regression-proposed
Revision history for this message
Jean-Baptiste Lallement (jibel) wrote :

Actually my comment might be related to bug 1528668

Revision history for this message
Bill Filler (bfiller) wrote :
Revision history for this message
Bill Filler (bfiller) wrote :
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