[MX4] phone does not ring and call can not be picked up

Bug #1478257 reported by Thomas Feldmann
26
This bug affects 5 people
Affects Status Importance Assigned to Milestone
dialer-app (Ubuntu)
Confirmed
High
Unassigned

Bug Description

Hello,

I noticed that sometimes I can not answer a call on the Meizu MX4 (OTA-5 installed). Symptoms when someone tries to call:
- no ringtone (even though the phone is not set to silent)
- the display wakes, now on the first attempt the red and green buttons appear. I accept the call, but I can hear nothing and the person who is calling still gets the "ringtone" on his side - so the call actually was never picked up.
- if immediately called again the screen wakes, but this time the red/green buttons to answer the call do not appear anymore at all
- the call is registered as missed call in the notifications

I observed this behavior already two times so far. So it keeps reappearing, although it is not exactly reproducible in the sense that it would happen always. I have accepted calls with the phone, which was not powered off between the time when it did work and now that it doesn't work.

Please let me know, if you need further details and I will try to provide them.

release: ubuntu 15.04 (r3)

Thomas

Revision history for this message
Hermanus (hermanborsje) wrote :

I have a similar problem with the same phone, though it may not be identical. After some time (maybe several days) there is no ringtone when receiving a call. Trying to change volume or ringtone in settings does not solve the issue. None of the ringtones can be heard. Only after a reboot sound is restored.

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in dialer-app (Ubuntu):
status: New → Confirmed
Revision history for this message
Laurent lalala (praseodyme1804) wrote :

Exact same problem here :(

Revision history for this message
Sebastien Bacher (seb128) wrote :

could be a duplicate of bug #1471338 that should be fixed with the coming ota update

Changed in dialer-app (Ubuntu):
importance: Undecided → High
Revision history for this message
Thomas Feldmann (thomas-wiw) wrote :

Yes indeed it appears to be the same one - sorry that I didn't find it and created a duplicate bug report.

Revision history for this message
Ferry Toth (ftoth) wrote :

I have this since OTA5, the phone rings, accept/reject button appear, but when I touch accept nothing happens, and I miss the call.

Revision history for this message
Ferry Toth (ftoth) wrote :

Eh, sorry that would be OTA6 (AKA Arale 15.04 r4)

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