Deja-dup won't run backup in Xubuntu 17.04

Bug #1685294 reported by Victor Marin
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
deja-dup (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Deja-dup backup won't run in Xubuntu 17.04; It works OK in Ubuntu MATE and Kubuntu (both 17.04 version), though.

I attach you the error message it spawns when trying to make a backup.

ProblemType: Bug
DistroRelease: Ubuntu 17.04
Package: deja-dup 34.4-0ubuntu1
ProcVersionSignature: Ubuntu 4.10.0-19.21-generic 4.10.8
Uname: Linux 4.10.0-19-generic x86_64
ApportVersion: 2.20.4-0ubuntu4
Architecture: amd64
CurrentDesktop: XFCE
Date: Fri Apr 21 17:50:14 2017
InstallationDate: Installed on 2017-04-19 (1 days ago)
InstallationMedia: Xubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412)
SourcePackage: deja-dup
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Victor Marin (vic64) wrote :
summary: - Deja-dup won't start in Xubuntu 17.04
+ Deja-dup won't run in Xubuntu 17.04
summary: - Deja-dup won't run in Xubuntu 17.04
+ Deja-dup won't run backup in Xubuntu 17.04
Revision history for this message
Naël (nathanael-naeri) wrote :

Hi Victor, you're just missing a Python module ("no module named gi.repository"). This has been encountered before, e.g. bug 1641423. No reason why it is sometimes missing has been found yet.

The module is provided by the python-gi package, which should have been installed as a dependency of the deja-dup-backend-gvfs package, which you have normally installed when you first opened Déjà-Dup's GUI (System Settings > Backups, a.k.a. deja-dup-preferences) and clicked the Install button at the bottom of the message informing you that additional packages were required.

You did click that button, did you? Or was it not available?

Can you also please report which packages are installed and which ones aren't, by running the following commands:

  apt-cache policy deja-dup-backend-gvfs
  apt-cache policy deja-dup-backend-cloudfiles
  apt-cache policy deja-dup-backend-s3
  apt-cache policy duplicity
  apt-cache policy python-gi

Look for the "Installed: (none)" and "Installed: <version number>" lines. Thanks.

Naël (nathanael-naeri)
Changed in deja-dup (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for deja-dup (Ubuntu) because there has been no activity for 60 days.]

Changed in deja-dup (Ubuntu):
status: Incomplete → Expired
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