DejaDup fails to backup with error 500 when trying to save backup to Ubuntu One

Bug #1246588 reported by Stephen Brown
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Ubuntu One Servers
Invalid
Undecided
Unassigned
deja-dup (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

Whenever a backup is started, either scheduled or manualy iniciated, Dejavu always fails when it comes to the point where it needs to send the file to Ubuntu One. All available system updates are installed and bug happens regardless of the fact. Backup file sizes are small >10GB.

Before installing the most recent release of Ubuntu via Software Updater, Dejavu worked flawlessly.

Side note:
Not sure if this counts as a security vulnerability or not, however I assume that catagory relates to viruses, malware, hackers and the such and rather not the inability to create system backups. Either way, not sure.

ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: ttf-dejavu (not installed)
ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3
Uname: Linux 3.11.0-12-generic x86_64
ApportVersion: 2.12.5-0ubuntu2.1
Architecture: amd64
Date: Wed Oct 30 23:45:25 2013
EcryptfsInUse: Yes
InstallationDate: Installed on 2013-08-31 (60 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
MarkForUpload: True
ProcEnviron:
 LANGUAGE=en_US
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: fonts-dejavu
UpgradeStatus: Upgraded to saucy on 2013-10-20 (11 days ago)

Revision history for this message
Stephen Brown (az14331) wrote :
Revision history for this message
Adolfo Jayme Barrientos (fitojb) wrote :

DejaVu is not the same as DejaDup — the former is a font family, the latter a backup program.

affects: fonts-dejavu (Ubuntu) → deja-dup (Ubuntu)
summary: - Dejavu fails to backup with 500 error when trying to save backup to
+ DejaDup fails to backup with error 500 when trying to save backup to
Ubuntu One
Revision history for this message
Michael Terry (mterry) wrote :

I'm assigning to 'ubuntuone-servers' package, because they may know why it's failing for your account...

affects: deja-dup → ubuntuone-servers
Revision history for this message
dino99 (9d9) wrote :

This version has expired

Changed in deja-dup (Ubuntu):
status: New → Invalid
Changed in ubuntuone-servers:
status: New → Invalid
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