Installation via USB-stick impossible

Bug #778319 reported by Peter Frankman
74
This bug affects 15 people
Affects Status Importance Assigned to Milestone
debian-installer (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

I'm trying to install Ubuntu 11.04 x64 Server onto a Shuttle XS35GT. The PC has no CD-ROM drive so I have to install via USB.

1. Copy the files to a USB-stick via UNetbootin (WinXP, OSX) or Universal-USB-Installer.exe (WinXP)
2. Boot to the USB-stick in order to install Ubuntu
3. The installer halts at "[!!] Detect and mount CD-ROM" - "Your installation CD-ROM couldn't be mounted. Try again to mount the CD-ROM? (Yes/No)"
4. Selecting either option does not help further the install

What I tried:
- Manually fix truncated filenames in /pool/l/linux/*.udeb (see http://ubuntuforums.org/showthread.php?t=1503083 )
- Alt+F2, mount the .iso as a virtual CD-ROM under /media/iso (no use since the 11.04 installer does not allow manual chosing of the CD-ROM) (see http://ubuntuforums.org/showthread.php?t=1550317 )
- Expert mode install (does not show anything special) (as suggested at http://ubuntuforums.org/showthread.php?t=1737345 )
- Copying the "normal" desktop live CD-ROM to the USB-stick works perfectly, but I need the server install

Tags: iso-testing
description: updated
IKT (ikt)
affects: ubuntu → debian-installer (Ubuntu)
Revision history for this message
Kay Ove Brinchmann (brinchmann-deactivatedaccount) wrote :

Here are two more posts on Ubuntuforums.org that report the same problem:

http://ubuntuforums.org/showpost.php?p=10944428&postcount=1

http://ubuntuforums.org/showpost.php?p=10977762&postcount=1

Nowadays many wish to have a server without a CD-ROM in order
to save space and electricity. Not being able to install Ubuntu server
from an USB-stick without having to resort to roundabout methods,
is definitively a drawback.

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in debian-installer (Ubuntu):
status: New → Confirmed
Revision history for this message
Vladimir Rutsky (rutsky) wrote :

I'm experiencing same error with Lubuntu 12.10 distributive (lubuntu-12.10-alternate-i386.iso) written to USB stick with Startup Disk Creator from Ubuntu 12.04.

Revision history for this message
Vladimir Rutsky (rutsky) wrote :

As workaround in my case I found that I can mount USB flash drive partition as /cdrom and setup will continue:

1. When installer report "Try mounting the CD-ROM?" select "<No>", then "<Continue>".
2. Then in "[?] Ubuntu installer main menu" select "Execute shell", then "<Continue>".
3. Mount flash drive partition as /cdrom, in my case it was /dev/sda1:

mount /dev/sda1 /cdrom

4. Exit shell by entering

exit

5. Select "Detect and mount CD-ROM" in appeared "[?] Ubuntu installer main menu" --- installation will continue.

Revision history for this message
saurabh hirani (saurabh-hirani) wrote :

Thanks Vladmir. That works. The weird part is that - if you do Alt + F2 and go to the shell and follow the same steps of mounting the cdrom - they don't work. But previous steps do the trick.

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ben wolfson (wolfson) wrote :

Vladimir's steps do not work for me---in fact (installing 14.04), the flash partition was *already* mounted at /cdrom.

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Jav (the-jav) wrote :

I'm also experiencing the bug : Ubuntu server 14.04.2.

Solution (that needs manual intervention) that works for me
# ALT+F2 to go to the shell, umount /media && mount /dev/sdb /cdrom
(supposing that the flash drive is /dev/sdb)

Revision history for this message
Ralf Wenzel (r-wenzel-k) wrote :

Found same problem and used same solution as Jav mentioned above

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DrJohn (jhinshaw) wrote :

Found this problem installing 14.04-2 server from USB stick created with Startup Disk Creator. Installer mounts /dev/sdxn (the USB stick partition, in my case /dev/sdc1) to /media but the installer looks for it at /cdrom. Above solution to remount at /cdrom worked for me too. H/W is an ASRock C2550D41 w/ dual Samsung 250-G SSDs at SATA 0/1.

Revision history for this message
Miroslav Matějů (melebius) wrote :

Same problem here when trying to installing Ubuntu 14.04.3 LTS Server x64 using the media created by both Linux Live Usb Creator and UNetbootin. After the error message appeared, I tried to mount the drive manually as suggested by Vladimir and Jav but still no success. The CD-ROM integrity check (available from the installer menu) reports that checksum of ./pool/main/m/maas/python-maas-provisioningserver_1.7.6+bzr3376-0ubuntu2~14.04.1_all.deb is invalid, altough the source ISO image seems to be correct according to SHA1 checksum.

Revision history for this message
Carla Sella (carla-sella) wrote :

I am testing Ubuntu Yakkety server amd64 iso: http://cdimage.ubuntu.com/ubuntu-server/daily/20160924/yakkety-server-amd64.iso. On a Virtualbox VM, you start server installation from CD ROM, after selecting keyboard layout installer starts to detect and mount CD-ROM, but fails to detect it, when asked to retry mounting the CD-ROM, if you select yes it keeps on looping asing this question, if you select no you get a "Detect and mount CD-ROM installation step failed". And cannot carry on with server installation.
I checked and the ISO image is selected as virtual optical disk file in the storage settings of the IDE controller.

Revision history for this message
Ubuntu QA Website (ubuntuqa) wrote :

This bug has been reported on the Ubuntu ISO testing tracker.

A list of all reports related to this bug can be found here:
http://iso.qa.ubuntu.com/qatracker/reports/bugs/778319

tags: added: iso-testing
Revision history for this message
Brian Murray (brian-murray) wrote :

@Carla - Could you try the workaround from comment #7 and see if that helps the installation proceed?

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