Alternate install hangs requesting jaunty CD

[TiredOldMan]

Using the Jaunty alternate 1386 cd - partitioned using lvm/reiserfs except for "/" which is primary ext4 - the install progresses part way through installing the base system and then stops with a request to insert the cd labeled jaunty _jackalope... At this point, the only option is to reboot. I ran integrity test and md5sum on the cd and it passed.

I just downloaded the released version of Ubuntu 9.04 alternate install CD. When I tried to install it I found the same problem still exists there. Too bad!

[TiredOldMan (gandolf)]

I downloaded the cd a second time, checked the md5sum and disk integrity, the problem is reproducible under VMWare-Fusion also!

I also tried, under vmware, a clean disk with default partitioning and got the same error. The dialog says "Please insert the disk labeled: 'Ubuntu 9.04 _Jaunty Jackalope_ Beta I386 (20090324)'"

When I burn the disk it getl labeled "Ubuntu 9.04 I386"

[Andy Mallett (ubuntu-ajmallett)]

I am having similar difficulties with Jaunty 9.04 beta alternate i386 CD install.

I can successfully go through all the following installation stages -
    > Selected language
    > Selected keyboard layout
    > Detecting hardware
    > Loaded additional components
    > Configured network
    > Partitioned disks

BUT during the phase -
    > Installing the base system
it gets as far as -
        76% "Gathering information for installation report..."

Then a window pops up showing the following -

-------------------------------------------------------------------------------
                   [!!] Install the base system

Please insert the disc labeled: 'Ubuntu 9.04 _Jaunty Jackalope_ -
Beta i386 (20090324)' in the drive '/cdrom/' and press enter.

Media change
        <Go Back> <Continue>
-------------------------------------------------------------------------------

At this point I can toggle between <Go Back> and <Continue>, but neither
option can be selected. In addition the eject button on the CD drive
has become disabled, so I was unable to eject and reinsert the disc
(to see if the installation would continue !).

I have repeated the above process several times, each time with more simple
configurations, but each time the same result occurs.

I have checked the MD5SUM of the .iso before burning the disk.

I ran the "Check disc for defects" from "Installer boot menu" and got -
  "The CD-ROM integrity test was successful. The CD-ROM is valid"

I ran the "Test memory" and found no errors after 3 full passes.

My hardware is as follows -

Motherboard = Via EPIA 5000 C3 Samuel2 PLE133 533MHz, BIOS 2.07
Memory = 2 * 512MB PC133
HDD = WDC WD800BB 80GB PATA
CD drive = NEC DVD-RW ND-4551A

Before attempting a clean install of Ubuntu 9.04 Beta (Jaunty), this hardware had been running fully updated Ubuntu 8.10 (Intrepid) without any problems. The CD drive is also known to work as it had been used in the past few days to install previous versions of Ubuntu, including alternate versions 7.04 and 8.04.

[Andy Mallett (ubuntu-ajmallett)]

After further investigation, and attempting to get my system working again, I have discovered the following -

The bug I described above, occurs exactly the same in the final release of Ubuntu alternate version 8.10 (Intrepid), just with the relevant words for that version -

So during the phase -
    > Installing the base system
it gets as far as -
        78% "Gathering information for installation report..."

Then a window pops up showing the following -

-------------------------------------------------------------------------------
                   [!!] Install the base system

Please insert the disc labeled: 'Ubuntu 8.10 _Intrepid Ibex_ -
Release i386 (20081028)' in the drive '/cdrom/' and press enter.

Media change
        <Go Back> <Continue>
-------------------------------------------------------------------------------

HOWEVER going back one more version to -
    Ubuntu 8.04.1 LTS alternate i386 CD install
I can install on to the same hardware without the above fault that occurs on 8.10 (Intrepid) and 9.04 beta (Jaunty).

[Andy Mallett (ubuntu-ajmallett)]

With the aim of getting my hardware running with Ubuntu 9.04 (Jaunty Jackalope) beta, and having failed with the clean install from the i386 alternate CD, I followed the process below, which lead to an error message which MIGHT be related to the Jaunty alternate CD install error described above.

So here goes -

I first did a clean install of Ubuntu 8.04.1 LTS using the i386 alternate CD. - no problems.

Rebooted - no problems.

Immediately ran "update-manager -d" to force a distribution upgrade from the internet.

Followed on screen prompts and upgraded to 8.10 - without any problems.

Rebooted - no problems.

Decided to insert the problematic Jaunty beta alternate CD (used above), and see what happens.

Followed the prompts and started a distribution upgrade from CD and selecting NOT to get updates from internet (to test what was supplied on the problematic CD - as any internet updates may have otherwise masked possible issues with the CD).

This seemed to go well for a long while, but eventually a window appeared saying -

--------------------------------------------------------------------------------
Could not install '/media/cdrom0//pool/main/e/evolution/evolution-documentation-en_2.26.0-0ubuntu2_all.deb'

The upgrade will continue but the '/media/cdrom0//pool/main/e/evolution/evolution-documentation-en_2.26.0-0ubuntu2_all.deb' package may be in a not working state. Please consider submitting a bug report about it.

subprocess dpkg-split returned error exit status 2
--------------------------------------------------------------------------------

Having closed this error message, the upgrade has continued for at least an hour so far, without further problems (yet !).
Only another 1 hour and 27 minutes to go !!! - yes it takes a long time on a 533MHz CPU optimised for low power consumption !

[Andy Mallett (ubuntu-ajmallett)]

Is there anything else you want me to report or try, as this problem is repeatable, and my system is currently available for testing - at least until the final release of Jaunty !

[TiredOldMan (gandolf)]

I just finished testing the Jaunty desktop alternate RC1 iso and found that the same bug exists there. I would love to switch from Fedora to Ubuntu, but I need to use the alternate install disk and so far, it is useless to me. This is now the second release in a row where this problem has existed. Do we have any ETA for a fix?

[Luis Mondesi (lemsx1)]

I got the same issue with alternate CD for RC1. I posted first here: http://ubuntuforums.org/showthread.php?t=1083783

My workaround was simple (and after rebooting I was able to install ubuntu-desktop).

Going to tty2 (CTRL+Alt+F2) shows that /cdrom has the right stuff. /target/cdrom points to media/cdrom which in turn points to cdrom0 (yes, all relative to /target).

I set the /target/cdrom symlink to /target/media/cdrom0 like:
cd /target
rm cdrom
ln -s /target/media/cdrom0 cdrom

Then go back to tty1 (CTRL+Alt+F1) and click "continue". I get an error saying that the "Install base system" step failed and I go back to tty2 (CTRL+Alt+F2), put the symlink back for /target/cdrom:

cd /target
rm cdrom
ln -s media/cdrom cdrom

And after this the Install Base System worked and the processed continued.

This is not good -- at least it worked.

[QuentinHartman (qhartman)]

I just discovered this same bug on my desktop system using the final 9.04 alt install disc. The suggeted work around seems to be working, I'm mid-install now. This is the first clean install I've done on this machine since 6.06. Once this install is done, I'll attach more hardware information to this bug...

[Kan Enas (kan3nas)]

I tried luismondesi workaround and it did not work

So I used for the installation an external usb dvd-rom and everything went smoothly

my pc has an amd 780g chipset and a nec dvd-rom