software-center crashed with DBusException in __new__(): org.freedesktop.DBus.Error.FileNotFound: Failed to connect to socket /var/run/dbus/system_bus_socket: No such file or directory

Bug #955188 reported by Stephen Martin on 2012-03-14
16
This bug affects 2 people
Affects Status Importance Assigned to Milestone
dbus (Ubuntu)
Medium
Unassigned

Bug Description

Occurred after resetting settings via gsettings. After logging in, it had this error.

ProblemType: Crash
DistroRelease: Ubuntu 12.04
Package: software-center 5.1.12
ProcVersionSignature: Ubuntu 3.2.0-18.29-generic-pae 3.2.9
Uname: Linux 3.2.0-18-generic-pae i686
ApportVersion: 1.94.1-0ubuntu2
Architecture: i386
Date: Wed Mar 14 11:19:44 2012
ExecutablePath: /usr/share/software-center/software-center
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Beta i386 (20120228.1)
InterpreterPath: /usr/bin/python2.7
PackageArchitecture: all
ProcCmdline: /usr/bin/python /usr/bin/software-center-gtk3
ProcEnviron:
 SHELL=/bin/bash
 TERM=xterm
 PATH=(custom, no user)
 LANG=
PythonArgs: ['/usr/bin/software-center-gtk3']
SourcePackage: software-center
Title: software-center crashed with DBusException in __new__(): org.freedesktop.DBus.Error.FileNotFound: Failed to connect to socket /var/run/dbus/system_bus_socket: No such file or directory
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:

Stephen Martin (hwkiller-7) wrote :
tags: removed: need-duplicate-check
Michael Vogt (mvo) wrote :

Here is the error message:
...
 File "/usr/share/software-center/softwarecenter/backend/installbackend_impl/aptd.py", line 63, in get_dbus_bus
    bus = dbus.SystemBus()
  File "/usr/lib/python2.7/dist-packages/dbus/_dbus.py", line 194, in __new__
    private=private)
  File "/usr/lib/python2.7/dist-packages/dbus/_dbus.py", line 100, in __new__
    bus = BusConnection.__new__(subclass, bus_type, mainloop=mainloop)
  File "/usr/lib/python2.7/dist-packages/dbus/bus.py", line 122, in __new__
    bus = cls._new_for_bus(address_or_type, mainloop=mainloop)
DBusException: org.freedesktop.DBus.Error.FileNotFound: Failed to connect to socket /var/run/dbus/system_bus_socket: No such file or directory

This appears to be a missing dbus system socket. There is nothing that software-center can do about this. I reassign.

visibility: private → public
affects: software-center (Ubuntu) → dbus (Ubuntu)
Changed in dbus (Ubuntu):
importance: Undecided → Medium
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in dbus (Ubuntu):
status: New → Confirmed
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