Oneiric shutdown : Tomboy not responding

Bug #816950 reported by Xavier Guillot on 2011-07-27
This bug affects 50 people
Affects Status Importance Assigned to Milestone
dbus-sharp (Ubuntu)
Chris Halse Rogers
Chris Halse Rogers

Bug Description

On Ubuntu Oneiric alpha 64, updated, and last version of Tomboy 1.7, when I want to shutdown my computer, I get an error message :

A program is still running

Tomboy Notes
Not responding

Each time I try. If I click on "Shutdown anyway", computer closes and I have not lost notes for the moment.

If I quit Tomboy before closing computer, no error message.

Related branches

Xavier Guillot (valeryan-24) wrote :
Changed in tomboy (Ubuntu):
status: New → Confirmed
Xavier Guillot (valeryan-24) wrote :

Bug also occurs when I want to disconnect and is still present in Oneiric alpha 3 for the moment.

Changed in tomboy (Ubuntu):
importance: Undecided → High
Sebastien Bacher (seb128) wrote :

Somebody should send the bug upstream, that's new since this unstable serie, 1.6 didn't have that issue

Jeff Licquia (jeff-licquia) wrote :

Tomboy does this on natty for me, with one difference: if you just wait, it goes away on its own after a very short wait (a few seconds). On oneiric, I've waited for several minutes for it to close on its own, with no luck.

ngsupb (ngsupb) wrote :

all is up. the same bug.

Julian Taylor (jtaylor) on 2011-08-23
Changed in tomboy:
importance: Undecided → Unknown
status: New → Unknown
Changed in tomboy:
importance: Unknown → Medium
status: Unknown → New
Changed in tomboy (Ubuntu Oneiric):
status: Confirmed → Triaged
Changed in tomboy (Ubuntu Oneiric):
assignee: nobody → Canonical Desktop Team (canonical-desktop-team)
tags: added: rls-mgr-o-tracking
Jay A. Babcock (newyorkcityjay) wrote :

it happened in 32-bit as well

Jamie Strandboge (jdstrand) wrote :

FYI, looking at the upstream bug, it seems no one cares.

Sebastien Bacher (seb128) wrote :

Rodrigo pinged them on IRC this week but I'm not sure how active their team is...

pablomme (pablomme) wrote :

Tomboy remains responsive and can be shut down by hand in the indicator, which means (if I interpret this fact correctly) that the end-session signal is either not being received or not being acted upon. Having a look at the source (Tomboy/GnomeApplication.cs:{147,164}) it looks like the debug output should indicate whether the query-end-session and end-session signals are being received.

I've attached the stdout/err from 'tomboy --debug' when I reboot the machine. There should be an "[INFO]" entry saying that the query-end session signal has been received, but that does not appear in the log. It is possible that the problem lies outside of tomboy, or that tomboy needs a refresh regarding session handling (possibly due to the switch to gtk3? tomboy links against gtk2 - is the end-session signal passed correctly to gtk2 apps?).

By the way, this bug is also present with gnome-shell, so the culprit is common to unity & shell sessions.

Evan Broder (broder) wrote :

If you run with DBUS_VERBOSE=1, you can see that the DBus bindings are receiving the QueryEndSignal, but it's not getting passed onto tomboy's handler:

evan@caron:~$ DBUS_VERBOSE=1 tomboy
Warning: WriteBsdCred() failed; falling back to ordinary WriteCred()
Warning: WriteBsdCred() failed; falling back to ordinary WriteCred()
Warning: No signal handler for NameAcquired
Warning: No signal handler for NameAcquired
[INFO 11:52:53.993] Initializing Mono.Addins
Warning: No signal handler for NameAcquired
Warning: No signal handler for QueryEndSession
Warning: No signal handler for CancelEndSession

Sebastien Bacher (seb128) wrote :

Evan, could you add those comments to the upstream bug?

Chris Halse Rogers (raof) wrote :

This is actually a bug in dbus-sharp, not Tomboy. dbus-sharp was failing to pass the signals on to the subscribers, which was why Tomboy wasn't receiving it. This looks to be fixed in dbus-sharp trunk, in two nicely cherry-pickable commits. I'll do that now :)

affects: tomboy (Ubuntu Oneiric) → dbus-sharp (Ubuntu Oneiric)
Martin Pitt (pitti) on 2011-10-04
Changed in dbus-sharp (Ubuntu Oneiric):
assignee: Canonical Desktop Team (canonical-desktop-team) → Chris Halse Rogers (raof)
Launchpad Janitor (janitor) wrote :

This bug was fixed in the package dbus-sharp - 0.7.0-3ubuntu1

dbus-sharp (0.7.0-3ubuntu1) oneiric; urgency=low

  * Cherry-pick 608328b and 76f43e6c from upstream trunk. Fixes broken signal
    dispatch. (LP: #816950)
 -- Christopher James Halse Rogers <email address hidden> Tue, 04 Oct 2011 16:18:08 +1100

Changed in dbus-sharp (Ubuntu Oneiric):
status: Triaged → Fix Released
Changed in tomboy:
status: New → Unknown
snowguy (snowguy) wrote :

I see that this was fixed on 10-4. am I reading this right? If so, the fix didn't take. I am still seeing this bug. At least I think it is the same bug. My behavior exactly matches what another user describes at

Colin Law (colin-law) wrote :

@snowguy, think that if you are not seeing the Not Responding message but are just seeing a delay on logout then you are seeing a different bug. I have started a new bug for the delay issue bug #880299, if this looks like your problem then please add yourself to the affected list.

snowguy (snowguy) wrote :

Thanks Colin. Agree, I do not see the "not responding" message.

Sebastien Bacher (seb128) wrote :

while this bug is fixed there are still some issue, see bug #880299 where users claim that tomboy block the session closing for 30s

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