here the log files - i just installed feisty from the monday (2.4.07) iso image. same result. the printer is seen and detected by cups, but nothing is printed. the job stays in the queue as 'job-printing). (i saw in another instance that a probem with 'authentication/autorization' was logged? is that possible). i attache the desired log files - i hope they contain some useful information. thank you for your efforts to solve this problem (it was created in feisty about 2 weeks ago. before the printer worked). E [03/Apr/2007:21:45:09 +0200] Creating missing directory "/var/run/cups/certs" E [03/Apr/2007:22:22:14 +0200] Creating missing directory "/var/run/cups/certs" E [03/Apr/2007:22:49:27 +0200] Creating missing directory "/var/run/cups/certs" E [03/Apr/2007:23:24:35 +0200] CUPS-Add-Modify-Printer: Unauthorized E [03/Apr/2007:23:24:49 +0200] [Job 1] No %%BoundingBox: comment in header! E [03/Apr/2007:23:26:54 +0200] [Job 1] Unable to write print data: No such device E [03/Apr/2007:23:26:55 +0200] PID 7443 (/usr/lib/cups/filter/foomatic-rip) stopped with status 9! E [03/Apr/2007:23:27:55 +0200] [Job 2] No %%BoundingBox: comment in header! frank@GI27:~$ lsmod | grep usb usb_storage 72128 0 snd_usb_audio 79744 0 snd_usb_lib 17280 1 snd_usb_audio snd_hwdep 9988 1 snd_usb_audio snd_pcm 79876 4 snd_intel8x0,snd_ac97_codec,snd_usb_audio,snd_pcm_oss usblp 14848 0 usbhid 26592 0 hid 27392 1 usbhid libusual 17936 1 usb_storage hci_usb 18204 2 bluetooth 55908 7 rfcomm,l2cap,hci_usb snd_rawmidi 25472 2 snd_usb_lib,snd_seq_midi snd 54020 14 snd_intel8x0,snd_ac97_codec,snd_usb_audio,snd_hwdep,snd_pcm_oss,snd_mixer_oss,snd_pcm,snd_seq_oss,snd_rawmidi,snd_seq,snd_timer,snd_seq_device scsi_mod 142348 6 sr_mod,sbp2,usb_storage,sg,sd_mod,libata usbcore 134280 11 usb_storage,snd_usb_audio,snd_usb_lib,usblp,usbhid,libusual,xpad,hci_usb,ehci_hcd,uhci_hcd frank@GI27:~$ tail -f /var/log/messages Apr 3 23:02:46 GI27 gconfd (frank-5705): Resolved address "xml:readwrite:/home/frank/.gconf" to a writable configuration source at position 0 Apr 3 23:02:46 GI27 dhcdbd: message_handler: message handler not found under /com/redhat/dhcp/eth1 for sub-path eth1.dbus.get.reason Apr 3 23:02:56 GI27 dhcdbd: message_handler: message handler not found under /com/redhat/dhcp/eth1 for sub-path eth1.dbus.get.nis_domain Apr 3 23:02:56 GI27 dhcdbd: message_handler: message handler not found under /com/redhat/dhcp/eth1 for sub-path eth1.dbus.get.nis_servers Apr 3 23:18:02 GI27 kernel: [ 1752.440000] usb 4-1.4: USB disconnect, address 7 Apr 3 23:18:02 GI27 kernel: [ 1752.440000] usb 4-1.4.2: USB disconnect, address 8 Apr 3 23:18:02 GI27 kernel: [ 1752.444000] usb 4-1.4.4: USB disconnect, address 9 Apr 3 23:18:02 GI27 kernel: [ 1752.444000] usb 4-1.4.4.1: USB disconnect, address 10 Apr 3 23:18:02 GI27 kernel: [ 1752.444000] drivers/usb/class/usblp.c: usblp0: removed Apr 3 23:18:02 GI27 kernel: [ 1752.444000] usb 4-1.4.4.3: USB disconnect, address 11 Apr 3 23:18:28 GI27 kernel: [ 1778.552000] usb 4-1.1: USB disconnect, address 5 Apr 3 23:18:28 GI27 kernel: [ 1778.768000] usb 4-1.1: new low speed USB device using ehci_hcd and address 12 Apr 3 23:18:28 GI27 kernel: [ 1778.884000] usb 4-1.1: configuration #1 chosen from 1 choice Apr 3 23:18:28 GI27 kernel: [ 1778.888000] input: CHESEN USB Keyboard as /class/input/input9 Apr 3 23:18:28 GI27 kernel: [ 1778.888000] input: USB HID v1.10 Keyboard [CHESEN USB Keyboard] on usb-0000:00:1d.7-1.1 Apr 3 23:18:28 GI27 kernel: [ 1778.892000] input: CHESEN USB Keyboard as /class/input/input10 Apr 3 23:18:28 GI27 kernel: [ 1778.892000] input: USB HID v1.10 Device [CHESEN USB Keyboard] on usb-0000:00:1d.7-1.1 Apr 3 23:18:34 GI27 kernel: [ 1785.168000] usb 4-1.4: new high speed USB device using ehci_hcd and address 13 Apr 3 23:18:35 GI27 kernel: [ 1785.276000] usb 4-1.4: configuration #1 chosen from 1 choice Apr 3 23:18:35 GI27 kernel: [ 1785.276000] hub 4-1.4:1.0: USB hub found Apr 3 23:18:35 GI27 kernel: [ 1785.276000] hub 4-1.4:1.0: 4 ports detected Apr 3 23:18:35 GI27 kernel: [ 1785.596000] usb 4-1.4.2: new high speed USB device using ehci_hcd and address 14 Apr 3 23:18:35 GI27 kernel: [ 1785.704000] usb 4-1.4.2: configuration #1 chosen from 1 choice Apr 3 23:18:35 GI27 kernel: [ 1785.704000] scsi3 : SCSI emulation for USB Mass Storage devices Apr 3 23:18:35 GI27 kernel: [ 1785.924000] usb 4-1.4.4: new high speed USB device using ehci_hcd and address 15 Apr 3 23:18:35 GI27 kernel: [ 1786.032000] usb 4-1.4.4: configuration #1 chosen from 1 choice Apr 3 23:18:35 GI27 kernel: [ 1786.032000] hub 4-1.4.4:1.0: USB hub found Apr 3 23:18:35 GI27 kernel: [ 1786.032000] hub 4-1.4.4:1.0: 7 ports detected Apr 3 23:18:36 GI27 kernel: [ 1786.336000] usb 4-1.4.4.1: new full speed USB device using ehci_hcd and address 16 Apr 3 23:18:36 GI27 kernel: [ 1786.428000] usb 4-1.4.4.1: configuration #1 chosen from 1 choice Apr 3 23:18:36 GI27 kernel: [ 1786.432000] drivers/usb/class/usblp.c: usblp0: USB Bidirectional printer dev 16 if 0 alt 0 proto 2 vid 0x03F0 pid 0x0517 Apr 3 23:18:36 GI27 kernel: [ 1786.632000] usb 4-1.4.4.3: new full speed USB device using ehci_hcd and address 17 Apr 3 23:18:36 GI27 /usr/bin/hplj1000: Missing HP LaserJet 1000 firmware file /usr/share/foo2zjs/firmware/sihp1000.dl Apr 3 23:18:36 GI27 /usr/bin/hplj1000: ...read foo2zjs installation instructions and run ./getweb 1000 Apr 3 23:18:36 GI27 kernel: [ 1786.732000] usb 4-1.4.4.3: configuration #1 chosen from 1 choice Apr 3 23:18:36 GI27 kernel: [ 1786.748000] hiddev96: USB HID v1.00 Device [RTX Telecom A/S Cordless USB Phone] on usb-0000:00:1d.7-1.4.4.3 Apr 3 23:18:40 GI27 kernel: [ 1790.704000] scsi 3:0:0:0: CD-ROM LITE-ON DVDRW SHW-1635S YS0R PQ: 0 ANSI: 0 Apr 3 23:18:40 GI27 kernel: [ 1790.712000] sr0: scsi3-mmc drive: 48x/48x writer cd/rw xa/form2 cdda tray Apr 3 23:18:40 GI27 kernel: [ 1790.716000] sr 3:0:0:0: Attached scsi generic sg1 type 5 frank@GI27:~$ tail -f /var/log/messages Apr 3 23:18:57 GI27 kernel: [ 1807.412000] usb 4-1.4.4.1: configuration #1 chosen from 1 choice Apr 3 23:18:57 GI27 kernel: [ 1807.416000] drivers/usb/class/usblp.c: usblp0: USB Bidirectional printer dev 21 if 0 alt 0 proto 2 vid 0x03F0 pid 0x0517 Apr 3 23:18:57 GI27 kernel: [ 1807.616000] usb 4-1.4.4.3: new full speed USB device using ehci_hcd and address 22 Apr 3 23:18:57 GI27 /usr/bin/hplj1000: Missing HP LaserJet 1000 firmware file /usr/share/foo2zjs/firmware/sihp1000.dl Apr 3 23:18:57 GI27 /usr/bin/hplj1000: ...read foo2zjs installation instructions and run ./getweb 1000 Apr 3 23:18:57 GI27 kernel: [ 1807.716000] usb 4-1.4.4.3: configuration #1 chosen from 1 choice Apr 3 23:18:57 GI27 kernel: [ 1807.732000] hiddev96: USB HID v1.00 Device [RTX Telecom A/S Cordless USB Phone] on usb-0000:00:1d.7-1.4.4.3 Apr 3 23:19:01 GI27 kernel: [ 1811.692000] scsi 4:0:0:0: CD-ROM LITE-ON DVDRW SHW-1635S YS0R PQ: 0 ANSI: 0 Apr 3 23:19:01 GI27 kernel: [ 1811.700000] sr0: scsi3-mmc drive: 48x/48x writer cd/rw xa/form2 cdda tray Apr 3 23:19:01 GI27 kernel: [ 1811.700000] sr 4:0:0:0: Attached scsi generic sg1 type 5 Apr 3 23:19:15 GI27 kernel: [ 1825.908000] usb 4-1.4: USB disconnect, address 18 Apr 3 23:19:15 GI27 kernel: [ 1825.908000] usb 4-1.4.2: USB disconnect, address 19 Apr 3 23:19:15 GI27 kernel: [ 1825.912000] usb 4-1.4.4: USB disconnect, address 20 Apr 3 23:19:15 GI27 kernel: [ 1825.912000] usb 4-1.4.4.1: USB disconnect, address 21 Apr 3 23:19:15 GI27 kernel: [ 1825.912000] drivers/usb/class/usblp.c: usblp0: removed Apr 3 23:19:15 GI27 kernel: [ 1825.912000] usb 4-1.4.4.3: USB disconnect, address 22 Apr 3 23:19:17 GI27 kernel: [ 1828.212000] usb 4-1.1: USB disconnect, address 12 Apr 3 23:19:18 GI27 kernel: [ 1828.432000] usb 4-1.1: new low speed USB device using ehci_hcd and address 23 Apr 3 23:19:18 GI27 kernel: [ 1828.548000] usb 4-1.1: configuration #1 chosen from 1 choice Apr 3 23:19:18 GI27 kernel: [ 1828.552000] input: CHESEN USB Keyboard as /class/input/input11 Apr 3 23:19:18 GI27 kernel: [ 1828.552000] input: USB HID v1.10 Keyboard [CHESEN USB Keyboard] on usb-0000:00:1d.7-1.1 Apr 3 23:19:18 GI27 kernel: [ 1828.556000] input: CHESEN USB Keyboard as /class/input/input12 Apr 3 23:19:18 GI27 kernel: [ 1828.556000] input: USB HID v1.10 Device [CHESEN USB Keyboard] on usb-0000:00:1d.7-1.1 Apr 3 23:19:21 GI27 kernel: [ 1831.756000] usb 4-1.4: new high speed USB device using ehci_hcd and address 24 Apr 3 23:19:21 GI27 kernel: [ 1831.864000] usb 4-1.4: configuration #1 chosen from 1 choice Apr 3 23:19:21 GI27 kernel: [ 1831.864000] hub 4-1.4:1.0: USB hub found Apr 3 23:19:21 GI27 kernel: [ 1831.864000] hub 4-1.4:1.0: 4 ports detected Apr 3 23:19:21 GI27 kernel: [ 1832.184000] usb 4-1.4.2: new high speed USB device using ehci_hcd and address 25 Apr 3 23:19:22 GI27 kernel: [ 1832.292000] usb 4-1.4.2: configuration #1 chosen from 1 choice Apr 3 23:19:22 GI27 kernel: [ 1832.356000] scsi5 : SCSI emulation for USB Mass Storage devices Apr 3 23:19:22 GI27 kernel: [ 1832.572000] usb 4-1.4.4: new high speed USB device using ehci_hcd and address 26 Apr 3 23:19:22 GI27 kernel: [ 1832.680000] usb 4-1.4.4: configuration #1 chosen from 1 choice Apr 3 23:19:22 GI27 kernel: [ 1832.680000] hub 4-1.4.4:1.0: USB hub found Apr 3 23:19:22 GI27 kernel: [ 1832.680000] hub 4-1.4.4:1.0: 7 ports detected Apr 3 23:19:22 GI27 kernel: [ 1832.984000] usb 4-1.4.4.1: new full speed USB device using ehci_hcd and address 27 Apr 3 23:19:22 GI27 kernel: [ 1833.076000] usb 4-1.4.4.1: configuration #1 chosen from 1 choice Apr 3 23:19:22 GI27 kernel: [ 1833.080000] drivers/usb/class/usblp.c: usblp0: USB Bidirectional printer dev 27 if 0 alt 0 proto 2 vid 0x03F0 pid 0x0517 Apr 3 23:19:22 GI27 kernel: [ 1833.280000] usb 4-1.4.4.3: new full speed USB device using ehci_hcd and address 28 Apr 3 23:19:23 GI27 /usr/bin/hplj1000: Missing HP LaserJet 1000 firmware file /usr/share/foo2zjs/firmware/sihp1000.dl Apr 3 23:19:23 GI27 /usr/bin/hplj1000: ...read foo2zjs installation instructions and run ./getweb 1000 Apr 3 23:19:23 GI27 kernel: [ 1833.380000] usb 4-1.4.4.3: configuration #1 chosen from 1 choice Apr 3 23:19:23 GI27 kernel: [ 1833.396000] hiddev96: USB HID v1.00 Device [RTX Telecom A/S Cordless USB Phone] on usb-0000:00:1d.7-1.4.4.3 Apr 3 23:19:27 GI27 kernel: [ 1837.372000] scsi 5:0:0:0: CD-ROM LITE-ON DVDRW SHW-1635S YS0R PQ: 0 ANSI: 0 Apr 3 23:19:27 GI27 kernel: [ 1837.380000] sr0: scsi3-mmc drive: 48x/48x writer cd/rw xa/form2 cdda tray Apr 3 23:19:27 GI27 kernel: [ 1837.380000] sr 5:0:0:0: Attached scsi generic sg1 type 5 frank@GI27:~$ lpinfo -v network socket network beh network bluetooth direct usb://HP/LaserJet%201000 direct hp:/usb/hp_LaserJet_1000?serial=? network http network ipp network lpd direct scsi serial serial:/dev/ttyS3?baud=115200 network smb frank@GI27:~$ == System information == Ubuntu Release: 7.04 (feisty) Architecture : i686 Kernel : 2.6.20-13-generic Locale : LANG=en_US.UTF-8, LC_CTYPE=en_US.UTF-8, LC_PAPER=en_US.UTF-8 /etc/papersize: a4 == Configured printers == == Versions of important printing packages == ii cupsys 1.2.8-0ubuntu7 Common UNIX Printing System(tm) - server ii cupsys-driver-gutenprint 5.0.0.99.1-0ubuntu2 printer drivers for CUPS ii foomatic-db 20070207-0ubuntu3 OpenPrinting printer support - database ii foomatic-db-engine 3.0.2-20070303-0ubuntu1 OpenPrinting printer support - programs ii foomatic-db-hpijs 20070327-0ubuntu1 OpenPrinting printer support - database for ii foomatic-filters 3.0.2-20070323-0ubuntu1 OpenPrinting printer support - filters ii gs-common 0.3.11ubuntu1 Common files for different Ghostscript relea ii gs-esp 8.15.4.dfsg.1-0ubuntu1 The Ghostscript PostScript interpreter - ESP ii gs-esp-x 8.15.4.dfsg.1-0ubuntu1 The Ghostscript PostScript interpreter - ESP ii hpijs 2.7.1+1.7.1-1ubuntu2 HP Linux Printing and Imaging - gs IJS drive ii hplip 1.7.1-1ubuntu2 HP Linux Printing and Imaging System (HPLIP) ii libgnomeprint2.2-0 2.18.0-0ubuntu1 The GNOME 2.2 print architecture - runtime f ii openprinting-ppds 20070207-0ubuntu3 OpenPrinting printer support - PostScript PP Created with printingbuginfo script v1.3 (https://wiki.ubuntu.com/PrintingBugInfoScript) Tue, 03 Apr 2007 23:22:47 +0200