HP Deskjet 840C on Parallel Port Not Autodetected.

Bug #35689 reported by Grant Ingram
14
Affects Status Importance Assigned to Milestone
cupsys (Ubuntu)
Invalid
Low
Unassigned

Bug Description

HP Deskjet 840C connected to LPT #1, on a Flight 5 Installation (with all updates applied at 20th March) is not automatically detected.

What I did:
Connect HP DeskJet 840C to parallel port

System -> Administration -> Printing -> New Printer

Note that "No Printers Detected" shows up in the box below "Use a Detected Printer"

The Printer works if you manually select LPT #1, then tell the program that it's an HP Deskjet 840C and select the CUPS+Gutenprint V5.0.0-rc2 driver.

Revision history for this message
Sitsofe Wheeler (sitsofe) wrote :

Sounds related to Bug #35638

Revision history for this message
Pascal De Vuyst (pascal-devuyst) wrote :

Thanks for your bug report.
Please post the output of the following command on a terminal that shows the printer devices available to CUPS:
$ lpinfo -v

Revision history for this message
Grant Ingram (g-l-ingram) wrote :

As requested:

$ lpinfo -v
network socket
network beh
network bluetooth
direct hp:/no_device_found
network http
network ipp
network lpd
direct parallel:/dev/lp0
direct canon:/dev/lp0
direct epson:/dev/lp0
network smb

Revision history for this message
Matthias Klose (doko) wrote :

which mode is configured for the parallel port in the BIOS settings?

Changed in gnome-cups-manager:
status: Unconfirmed → Needs Info
Revision history for this message
Grant Ingram (g-l-ingram) wrote :

The motherboard is an ASUS A78NX and the bios settings related to Parallel Ports are:-

Onboard Parallel Port: 378/IRQ7
Parallel Port Mode: ECP+EPP

Revision history for this message
Matthias Klose (doko) wrote :

please could you update to today's dapper state and try to run from the console:

 sudo /usr/lib/cups/daemon/cups-deviced 1 1 7 ""

(the last two characters are two quotes)

Revision history for this message
Grant Ingram (g-l-ingram) wrote :

As requested:

$ sudo /usr/lib/cups/daemon/cups-deviced 1 1 7 ""
Usage: cups-deviced request_id limit options
$

Revision history for this message
Matthias Klose (doko) wrote :

please recheck with hplip-ppds 0.9.6-1ubuntu8, selecting the HPLIP driver for this printer

Revision history for this message
Grant Ingram (g-l-ingram) wrote :

Note that the bug is that the printer is not autodetected, you can get it to work by selecting things manually. (This is mentioned in the original report :-))

What I did:

1. Check that the hplip-ppds package is installed at the above version. (It is!)
2. System->Administration->Printing and delete the printer, then add a new printer.
3. This results in 100% CPU usuage (according to the gnome system monitor) for at about one minute.
4. The "Add a Printer" Window appears but again the printer is not autodetected.
5. I can get the printer working with the HPLIP driver if it's selected manually.

Revision history for this message
Martin Pitt (pitti) wrote :

Closing as duplicate of #20950.

Changed in cupsys:
status: Needs Info → Rejected
Revision history for this message
Martin Pitt (pitti) wrote :

Can you please do

  sudo modprobe ppdev

and report to bug 29050 whether your printer is detected then?

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