Activity log for bug #269545

Date Who What changed Old value New value Message
2008-09-12 19:35:08 Saivann Carignan bug added bug
2008-09-12 19:35:08 Saivann Carignan bug added attachment 'screenshot.png' (screenshot.png)
2008-09-13 21:23:21 Saivann Carignan bug assigned to ia32-libs (Ubuntu)
2008-09-13 22:35:20 Saivann Carignan description Binary package hint: cupsys Under intrepid, when printing a invoice that has a logo on the top of the page, the logo is printed outside of margins and the result is a cut logo (see attached picture). This bug happens with my HP Photosmart c6100, but not with standard postscript or PDF printer. To make sure that this bug was not a gnucash bug, I did downgrade to hardy version of gnucash (which worked correctly) and used a copy of my .gnucash configuration folder which worked correctly under Hardy, but the bug still happens. I also replaced /usr/share/ppd/openprinting/Oki/OK6100_a.ppd.gz by the one that works in Hardy, without success. So I guess that this is a cupsys bug. Binary package hint: cupsys Under intrepid, when printing a invoice that has a logo on the top of the page, the logo is printed outside of margins and the result is a cut logo (see attached picture). This bug happens with my HP Photosmart c6100, but not with standard postscript or PDF printer. To make sure that this bug was not a gnucash bug, I did downgrade to hardy version of gnucash (which worked correctly) and used a copy of my .gnucash configuration folder which worked correctly under Hardy, but the bug still happens. I also replaced /usr/share/ppd/openprinting/Oki/OK6100_a.ppd.gz by the one that works in Hardy, without success. So I guess that this is a cupsys bug. Update : I found that this bug is only reproducible under AMD64 intrepid installation, not i386.
2008-09-13 22:35:20 Saivann Carignan title Gnucash prints outside of margins under intrepid with HP printer Gnucash prints outside of margins under intrepid x64 with HP printer
2008-09-13 22:38:40 Saivann Carignan bug added attachment 'all_arch_headers.png' (all_arch_headers.png)
2008-09-13 22:39:13 Saivann Carignan title Gnucash prints outside of margins under intrepid x64 with HP printer Gnucash prints outside of top margin under intrepid x64 with HP printer
2008-09-14 00:04:18 Saivann Carignan bug added attachment 'all_arch_headers_libgoffice0.6.png' (all_arch_headers_libgoffice0.6.png)
2008-09-14 00:06:02 Saivann Carignan bug assigned to goffice (Ubuntu)
2008-09-15 01:01:08 Saivann Carignan goffice: bugtargetdisplayname goffice (Ubuntu) gtk+2.0 (Ubuntu)
2008-09-15 01:01:08 Saivann Carignan goffice: bugtargetname goffice (Ubuntu) gtk+2.0 (Ubuntu)
2008-09-15 01:01:08 Saivann Carignan goffice: statusexplanation
2008-09-15 01:01:08 Saivann Carignan goffice: title Bug #269545 in goffice (Ubuntu): "Gnucash prints outside of top margin under intrepid x64 with HP printer" Bug #269545 in gtk+2.0 (Ubuntu): "Gnucash prints outside of top margin under intrepid x64 with HP printer"
2008-09-15 01:02:09 Saivann Carignan description Binary package hint: cupsys Under intrepid, when printing a invoice that has a logo on the top of the page, the logo is printed outside of margins and the result is a cut logo (see attached picture). This bug happens with my HP Photosmart c6100, but not with standard postscript or PDF printer. To make sure that this bug was not a gnucash bug, I did downgrade to hardy version of gnucash (which worked correctly) and used a copy of my .gnucash configuration folder which worked correctly under Hardy, but the bug still happens. I also replaced /usr/share/ppd/openprinting/Oki/OK6100_a.ppd.gz by the one that works in Hardy, without success. So I guess that this is a cupsys bug. Update : I found that this bug is only reproducible under AMD64 intrepid installation, not i386. Binary package hint: cupsys Under intrepid, when printing a invoice that has a logo on the top of the page, the logo is printed outside of margins and the result is a cut logo (see attached picture). This bug happens with my HP Photosmart c6100, but not with standard postscript or PDF printer. To make sure that this bug was not a gnucash bug, I did downgrade to hardy version of gnucash (which worked correctly) and used a copy of my .gnucash configuration folder which worked correctly under Hardy, but the bug still happens. I also replaced /usr/share/ppd/openprinting/Oki/OK6100_a.ppd.gz by the one that works in Hardy, without success. So I guess that this is a cupsys bug. Update : I found that this bug is only reproducible under AMD64 intrepid installation, not i386. This is also reproducible with gedit as well as any application that uses gtkprint to print.
2008-09-15 01:02:09 Saivann Carignan title Gnucash prints outside of top margin under intrepid x64 with HP printer Gtkprint applications print outside of top margin under intrepid x64 with HP printer
2008-09-15 01:04:33 Saivann Carignan description Binary package hint: cupsys Under intrepid, when printing a invoice that has a logo on the top of the page, the logo is printed outside of margins and the result is a cut logo (see attached picture). This bug happens with my HP Photosmart c6100, but not with standard postscript or PDF printer. To make sure that this bug was not a gnucash bug, I did downgrade to hardy version of gnucash (which worked correctly) and used a copy of my .gnucash configuration folder which worked correctly under Hardy, but the bug still happens. I also replaced /usr/share/ppd/openprinting/Oki/OK6100_a.ppd.gz by the one that works in Hardy, without success. So I guess that this is a cupsys bug. Update : I found that this bug is only reproducible under AMD64 intrepid installation, not i386. This is also reproducible with gedit as well as any application that uses gtkprint to print. Binary package hint: cupsys Under intrepid, when printing a invoice with gnucash that has a logo on the top of the page, the logo is printed outside of margins and the result is a cut logo (see attached picture). This bug happens with my HP Photosmart c6100, but not with standard postscript or PDF printer. To make sure that this bug was not a gnucash bug, I did downgrade to hardy version of gnucash (which worked correctly) and used a copy of my .gnucash configuration folder which worked correctly under Hardy, but the bug still happens. I also replaced /usr/share/ppd/openprinting/Oki/OK6100_a.ppd.gz by the one that works in Hardy, without success. So I guess that this is a cupsys bug. Update : I found that this bug is only reproducible under AMD64 intrepid installation, not i386. This is also reproducible with gedit as well as any application that uses gtkprint to print.
2008-09-17 18:26:41 Saivann Carignan ia32-libs: status New Invalid
2008-09-17 18:26:41 Saivann Carignan ia32-libs: statusexplanation Marking invalid for ia32-libs. So, since this bug can only be reproduced under x64 even if libraries are built for x64, where can be the problem? Sounds more complicate to find..
2008-09-28 04:10:33 Saivann Carignan cupsys: status New Fix Released
2008-09-28 04:10:33 Saivann Carignan cupsys: statusexplanation
2008-09-28 04:11:05 Saivann Carignan gtk+2.0: status New Fix Released
2008-09-28 04:11:05 Saivann Carignan gtk+2.0: statusexplanation This bug has been fixed by some update in intrepid. It now prints correctly in all circumstances.